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  • June 29, 2020 at 12:52 pm #31186
    ynarita
    Active
    Post count: 19

    Hello, I have a custom page 404 and on settings, (Hiding > 404 Page Template > Choose a custom page > Custom 404 Page > “Select custom 404 I made” but it seems that is not working on frontend after clearing cache via WP Rocket plugin.

    When I enter url of my site that does not exist, this plugin keeps bringing the user back to the homepage, which was the previous setting.

    Could you please help me set up my custom 404 page via Hide-my-wp plugin setting?

    June 30, 2020 at 3:32 am #31202
    Suman M.
    Post count: 12478

    Hi, thanks for contacting us. I tried to visit the unavailable page and I got the custom 404 error page – https://www.screencast.com/t/odmcMbwjgW4w

    So it is working? Or the issue is in some specific case? Let us know with the steps.

    June 30, 2020 at 3:49 am #31208
    ynarita
    Active
    Post count: 19

    I just sent a private reply with a screenshot but it is not showing on this support ticket on my end. Could you please confirm I sent a private reply?

    June 30, 2020 at 6:56 am #31206
    ynarita
    Active
    Post count: 19
    This reply has been marked as private.
    June 30, 2020 at 8:06 pm #31216
    Suman M.
    Post count: 12478

    Hi, good to know that it’s working now. Currently you cannot have the 404 url as you mentioned above.

    Thanks & Regards!

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