Home › Forums › WordPress Plugins › Hide My WP › After installation of hidemywp the site is complete blank

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  • November 23, 2017 at 8:35 pm #18869
    bsde
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    Post count: 14

    Hi,

    after installation of hiemywp my site is completly broken – i dont know what happend.
    i think there is an htaccess failure or something like that. i will provide the rest of the information as private.

    November 23, 2017 at 8:37 pm #18870
    bsde
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    Post count: 14
    This reply has been marked as private.
    November 24, 2017 at 4:56 am #18876
    Suman M.
    Post count: 12480

    Hi, I have renamed “hide_my_wp” plugin folder to “hide_my_wpX” in /wp-content/plugins/ directory. Your site is accessible now.
    It seems like you are on Nginx Server. Please follow these steps:

    – login to site’s backend

    – rename back “hide_my_wpX” to “hide_my_wp” in /wp-content/plugins/ directory.

    – activate HMWP plugin and apply ‘Medium Privacy – More Compatibility’ settings scheme from HMWP start tab

    – click on “Nginx Configuration” button. If you don’t see this button, add “&die_message=nginx” to HMWP settings page URL to see Nginx rewrite rules. For example:
    http://yourdomain.com/wp-admin/options-general.php?page=hide_my_wp&die_message=nginx

    – Now add those lines (rewrite rules) to your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf or /etc/nginx/sites-available/domainname.com

    – restart nginx server

    Also, I couldn’t login to your site’s backend with above credentials.

    November 24, 2017 at 6:15 am #18879
    bsde
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    Post count: 14
    This reply has been marked as private.
    November 24, 2017 at 6:18 am #18880
    bsde
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    Post count: 14
    This reply has been marked as private.
    November 24, 2017 at 8:16 am #18882
    bsde
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    Post count: 14
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    November 24, 2017 at 3:09 pm #18898
    bsde
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    Post count: 14

    Hi,
    plese tell me the next steps:

    1. rename the plugin
    2. activate the plugin
    ————————
    side is blank again.

    how can i make the next steps

    3. activate HMWP plugin and apply ‘Medium Privacy – More Compatibility’ settings scheme from HMWP start tab
    4.click on “Nginx Configuration” button.

    5.If you don’t see this button, add “&die_message=nginx” to HMWP settings page URL to see Nginx rewrite rules. For example:

    6.Now add those lines (rewrite rules) to your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf or /etc/nginx/sites-available/domainname.com

    if i have those rewrite rules lines ii can provide these lines to my webhosting support team and they wil add it to the configuration file and solve my problem.

    please help me.
    thank you!

    November 25, 2017 at 7:56 am #18909
    bsde
    Active
    Post count: 14

    Hello again,
    please provide me an solution – if the plugin doesnt work i cant work on my site.
    I cant wait unil next week!
    THanks

    November 26, 2017 at 5:26 am #18919
    Suman M.
    Post count: 12480

    Hi, I’ve temporarily fixed the issue. But we recommend you to update your site’s PHP to version 5.4+ (currently it seems to be ver 5.2.17). You might need to ask your hosting provider for this.
    Let us know once the PHP is updated. Thanks!

    November 26, 2017 at 1:13 pm #18928
    bsde
    Active
    Post count: 14

    hi,thank you.
    updating of the nginx config is not needed anymore?
    best regards,
    thanks.

    November 26, 2017 at 1:16 pm #18929
    bsde
    Active
    Post count: 14

    Ive updated the PHP Version to version 7.1.11 please check and fix it. if needed i can downgrade to 5.6.32.
    thank you.

    November 26, 2017 at 4:04 pm #18930
    bsde
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    Post count: 14
    This reply has been marked as private.
    November 27, 2017 at 5:07 am #18935
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 27, 2017 at 6:06 am #18940
    bsde
    Active
    Post count: 14

    Problems solved thank you very much!

    November 30, 2017 at 12:28 pm #19005
    bsde
    Active
    Post count: 14

    Hello,
    i dont know what happend – my hosting provider made an reset of my account yesterday, i had to reinstall WP completly after that, the WP site is blank again if i activate hmwp. i renamed the plugin to hidemywx, could you check it again plz? php version is 7.11…

    thank you!

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