Home › Forums › WordPress Plugins › Hide My WP › backend menu (dashboard) appears but no content

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 22, 2015 at 9:07 am #2465
    tuner3343
    Post count: 3

    hi,
    after activating the plug in, the backend menu appears but there is no content! white screen and a little “2” in the corner top left. all other plug ins deactivatet, a new htaccess file is uploaded. greetz

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    April 22, 2015 at 9:21 am #2469
    Suman M.
    Post count: 12480

    Hi, we’ll need to look into your site to know what exactly is causing the issue. Please let us know your site’s backend details.

    April 22, 2015 at 9:50 am #2470
    tuner3343
    Post count: 3
    This reply has been marked as private.
    April 22, 2015 at 10:45 am #2471
    Suman M.
    Post count: 12480

    That’s strange! Can you please re-upload the entire hide_my_wp plugin and try? If it’s still the issue then I’ll also need FTP details to look into this issue further.

    April 22, 2015 at 12:30 pm #2473
    tuner3343
    Post count: 3
    This reply has been marked as private.
    April 24, 2015 at 6:18 am #2483
    Suman M.
    Post count: 12480

    I could see that file sizes are lesser than they actually should be. I tried uploading the plugin but getting the error below:

    530 Sorry, you may not connect more than twice.
    Error: Critical error: Could not connect to server

    Can you please try this,
    – download a fresh copy of HMWP plugin
    – delete hide_my_wp plugin entirely from /wp-content/plugins/ folder
    – upload hide_my_wp plugin it via CPanel?

    April 24, 2015 at 9:19 am #2488
    tuner3343
    Post count: 3

    hi,
    i have cleared the webspace and uploaded a complete backup and downloaded the plug in from codecanayon again and uploaded/install it via the plugin page. but the same error 🙁

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