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  • June 24, 2019 at 7:03 pm #26657
    Kirill_M
    Active
    Post count: 15

    Hello.

    For a couple of weeks trying to play with the settings of the plugin but can’t hide any site information. Firewall and anti-spam modules seems to work fine, but all info regarding WP and plugs still visible. Even directory listing was hided manually.
    Is there anything critical on site/server that not listed in your FAQ I should check to make it work properly?

    Regards,
    Kirill M

    June 24, 2019 at 7:04 pm #26658
    Kirill_M
    Active
    Post count: 15
    This reply has been marked as private.
    June 25, 2019 at 7:24 am #26667
    Suman M.
    Post count: 12478

    Hi, it seems like HMWP is currently disabled in your site? Please apply “medium privacy more compatibility” settings scheme from HMWP start tab. Also set “rename plugins” option to ‘all plugins’ in Permalinks & urls tab.

    Note: The new login url will be YourDomain.com/wp-login.php?hide_my_wp=1234

    Also, I checked the site’s page source and see the URLs starting with wp-content instead of full url – https://www.screencast.com/t/4SFo9HLO5
    Please check.

    Let us know!

    • This reply was modified 5 years, 6 months ago by Suman M..
    June 26, 2019 at 11:38 pm #26714
    Kirill_M
    Active
    Post count: 15

    Hi. Plugin was enabled, I’ve made all those changes that you recommend, but problem is still persist. Is there anything else I can try?
    Regards.

    June 27, 2019 at 9:25 am #26720
    Suman M.
    Post count: 12478

    I see! Then can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue further? Thanks!

    June 27, 2019 at 10:03 am #26725
    Kirill_M
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    Post count: 15
    This reply has been marked as private.
    June 27, 2019 at 4:17 pm #26730
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 27, 2019 at 4:30 pm #26732
    Kirill_M
    Active
    Post count: 15

    Ok. So, how it should look so HMWP can work properly, should it be relative?

    Regards.

    June 27, 2019 at 4:51 pm #26734
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 27, 2019 at 5:02 pm #26735
    Kirill_M
    Active
    Post count: 15

    No idea actually

    June 28, 2019 at 4:12 am #26738
    Suman M.
    Post count: 12478

    Can you please contact your hosting provider regarding this? Thanks!

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