Home Forums WordPress Plugins Hide My WP Can't Log Into My Site Anymore – Major Issues

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  • #17740
    freddy84
    Post count: 4

    I’ve noticed after I installed the program I had conflicting issues from the other plugins. My images disappeared from the sales pages. I deactivated the plugin due to time issue and didn’t edit anything manually in cpanel. I tried to login into my site the next day only to find the wp-login.php on hide my wp had changed to some generic login. Tried to login and says The page isn’t redirecting properly. For the heck of it put my URL only and the home page loaded weird and a partial back-end dashboard. When I try to click on this dashboard to say settings or theme options I get a Error 404 Not Found. I was mad and deleted everything in the hide my WP folder to see if it would help and it didn’t. Saw in the help section about the renaming the folder I did that and it didn’t help.

    I’m no computer genius, but can do some things to get me by. I noticed you state a If it was not enough rename .htaccess, too. Do you mean Rename the .htaccess to something like .htaccesswp as example? Or open the .htaccess and edit. When I do open the .htaccess I do see the rewrite rules for the hide my WP. I just don’t know what to do there.

    Also nothing in my wp-congif.php in the date section for last modified had changed prior to the day I installed Hide My WP plugin. So that rules anything out there.

    All I want to do is access my site again back to its normal self and deal with it at another time. I was to close to opening my store up before this happened.

    Thanks for your time.

    #17746
    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused. Can you please let us know your site’s wp-admin login details and FTP details as private reply so that we can look into this for you at the earliest.

    #17799
    freddy84
    Post count: 4
    This reply has been marked as private.
    #17808
    Suman M.
    Post count: 12480

    Hi, the issue has been resolved. There was some issue with .htaccess file. I’ve renamed previous htaccess file and created new one. Also activated HMWP plugin with “medium privacy more compatibility” settings. The new login url is https://improshub.com/wp-login.php?hide_my_wp=1234 (the secret code hide_my_wp=1234 can be changed from HMWP general settings tab.)

    #17815
    freddy84
    Post count: 4

    Thank You sir very much for what you did. Outstanding support for this product.

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