Home Forums WordPress Plugins Hide My WP Crash my whole site

This topic is: resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #29207
    jeverson
    Post count: 9

    I installed several time HMWP and configure it, but always I had problems to login. I know the URL to login and the user & password, but it isn’t login for real. I do not know how to fix it.

    #29210
    Suman M.
    Post count: 11593

    Hi, thanks for contacting us. Did you also rename wp-admin path name in HMWP settings?
    I could login to your site using the given credentials but didn’t activate HMWP there because if you have renamed wp-admin path name previously and there was some issue during that process then I’ll be locked out from backend access.
    So, I kindly request you to provide us with your site’s FTP credentials (as private reply) so that we can setup the plugin for you.
    Thanks!

    #29245
    jeverson
    Post count: 9
    This reply has been marked as private.
    #29252
    Suman M.
    Post count: 11593
    This reply has been marked as private.
    #29259
    jeverson
    Post count: 9
    This reply has been marked as private.
    #29261
    Suman M.
    Post count: 11593
    This reply has been marked as private.
    #29269
    jeverson
    Post count: 9
    This reply has been marked as private.
    #29270
    jeverson
    Post count: 9

    I can not acess the backend of my website anymore. I do not know the URL login any more 🙁

    #29276
    Suman M.
    Post count: 11593
    This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.