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  • #30722
    adtomlinson
    Active
    Post count: 16

    Hi there,

    I bought this plugin quite a while ago and have decided I want to use it again, however I can’t as the license is attached to a website that no longer exists. How can I deactivate/detach the license from the old website please?

    Thanks so much

    #30723
    adtomlinson
    Active
    Post count: 16
    This reply has been marked as private.
    #30725
    Suman M.
    Post count: 12478

    Hi, thanks for contacting us. Don’t you have any access to that website?
    Please try using the license in your new website and let us know if any issue.

    #30756
    adtomlinson
    Active
    Post count: 16
    This reply has been marked as private.
    #30767
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30769
    adtomlinson
    Active
    Post count: 16

    Amazing! Thanks so much

    #30775
    adtomlinson
    Active
    Post count: 16
    This reply has been marked as private.
    #30776
    adtomlinson
    Active
    Post count: 16

    Disregard, I managed to resolve it by clearing the API Base and API Query fields

    #30777
    adtomlinson
    Active
    Post count: 16
    This reply has been marked as private.
    #30795
    Suman M.
    Post count: 12478
    This reply has been marked as private.
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