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  • May 19, 2017 at 5:00 am #16206
    JoeVirtue
    Post count: 6

    I’m not sure if I understand the premise of the plugin. Am I able to change the text in the Source code? plugins, themes, etc… I tried using the “replace tool” but it wasn’t changing anything.

    Thanks

    May 19, 2017 at 5:13 am #16207
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – goto HMWP Start Tab, apply ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – goto HMWP Permalinks & URLs tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable. The new backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234 (you can change the secret code “hide_my_wp=1234” from general settings tab)

    May 19, 2017 at 7:12 pm #16217
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    May 20, 2017 at 5:34 am #16222
    Suman M.
    Post count: 12480

    Can you please let us know your website’s wp-admin login details & FTP details (as private reply), so that we can look into it further and set it up for you. Thanks!

    May 20, 2017 at 10:41 pm #16227
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    May 21, 2017 at 7:05 pm #16235
    Suman M.
    Post count: 12480

    The above credentials doesn’t seem to be working? I’m getting “Incorrect username or password” error!

    May 21, 2017 at 8:44 pm #16241
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    May 22, 2017 at 5:03 am #16242
    Suman M.
    Post count: 12480

    Hi, it seems to be conflict with the latest version of Jupiter theme. We’ll be looking into it further, and if in case the issue cannot be resolved, you are eligible for the refund.

    May 24, 2017 at 3:50 am #16268
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    May 25, 2017 at 4:00 am #16287
    Suman M.
    Post count: 12480

    Hi, sorry for the delay. The development team is looking into it. We request you to wait couple of days. Thanks!

    May 28, 2017 at 7:43 am #16332
    Hassan
    Post count: 955

    Hi,

    Sorry for delay,

    I couldn’t login using provided link but I recently noticed there is a fundamental incompatibility with Jupiter and it’s not expected to to be fixed in near future. Please request refund from CC panel to get your money.

    There is a report that it works as long as you didn’t enter Jupiter purchase code. If it’s possible pelase try that and let me know the result.

    June 1, 2017 at 5:33 am #16394
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    June 1, 2017 at 5:36 am #16395
    JoeVirtue
    Post count: 6
    This reply has been marked as private.
    June 2, 2017 at 3:38 am #16405
    Suman M.
    Post count: 12480

    Hi, it’s actually issue with the latest version of the Jupiter theme. We’ll let you know when the issue get’s resolved. For refund, yes, you have to apply it from your Envato Panel.

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