Home › Forums › WordPress Plugins › Hide My WP › Facing some unknown error!

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  • August 3, 2020 at 7:09 am #31548
    msbacademy
    Pro
    Post count: 29

    after using the hide-my-wp plugin for several months I am facing some issues.

    1) few users/students unable to access his enrolled courses!
    2) Teachers commissions are not added instantly

    but all problems are solved when I clean the cache using wp-rocket plugin.
    everyday now and then I have to clean the cache to fix students and instructor problems!!!

    and it feels like after using this plugin I am facing these issues.

    Do I need to put any value here? https://share.msbofficial.com/P8ubj8vw
    please suggest me, how to fix this problem permanently.

    August 3, 2020 at 7:10 am #31549
    msbacademy
    Pro
    Post count: 29
    This reply has been marked as private.
    August 3, 2020 at 4:29 pm #31550
    Suman M.
    Post count: 12478

    Hi, thanks for contacting us. We are moving to new support platform. Can you please email us to support[@]wpwave.com regarding the issue? Sorry for the inconvenience caused.

    Regards!

    • This reply was modified 3 years, 11 months ago by Suman M..
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