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  • October 13, 2015 at 8:18 pm #5073
    angelsdecay
    Post count: 8

    Hi, the plugin has been working great, but I’ve been getting the gateway timeout error often or the site loads very slowly. The host claims that it’s this plugin that is causing it because it won’t allow visitors to “close” the site upon leaving the site. I have no idea what that means and I’m wondering if you could take a look. Thanks

    October 14, 2015 at 7:57 am #5096
    Suman M.
    Post count: 12480

    Hi, you get gateway timeout error only when HMWP is active? And your website is slow only when HMWP is active?
    Can you please generate debug report from HMWP start tab and post it here?

    October 14, 2015 at 2:59 pm #5111
    angelsdecay
    Post count: 8
    This reply has been marked as private.
    October 15, 2015 at 5:20 am #5131
    Suman M.
    Post count: 12480

    Can you please update PHP version to 5.4 or higher (you might need to contact your hosting provider)? And we recommend using cache plugin like WP Super Cache or W3 Total Cache.

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