Home › Forums › WordPress Plugins › Hide My WP › Guys i'm in need of help :'''''((((

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  • June 30, 2017 at 4:12 pm #16816
    siskokid
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    Post count: 11

    Hi ! Sorry for this click whore title but i’m kinda desparate now…

    Let me explain :

    I donwloaded an activated the AMP wordpress plugin and it killed my website (all images, special fonts etc. were gone). Then i desactivated the plugin and nothing came back to normal. So i run a backup recovery with updraft plus and it seems like my website has no css and no .js and no images.. I think hie my wp has something to do with it as far you helped me configure it to hide the theme name.

    So i guess hide my WP and updraftplus missed something together..

    I’ll give you my crendentials to access the website, my phone number if you need and even my snapchat if you need ^^ I really need help here…

    PS : if it’s not from hide my wp but from updraft plus, i’ll contact them but i use a free version which includes no support. if it’s not from hide my wp i’ll pay and get support from them but i need to know if your plugin is related to this crash..

    Many many thanks !

    Jérémie

    June 30, 2017 at 4:53 pm #16817
    siskokid
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    Post count: 11

    Okay, so it seems like by desactivating hide my WP averything went back but desactivating your plugin made me lost all the parameters of it so you can now know what theme i use

    June 30, 2017 at 5:22 pm #16818
    siskokid
    Active
    Post count: 11

    when i try to put the settings we’ve done back, it occurs that the website looses its css. There must be sthg i did wrong.

    I saw there was an export functionality but i didn’t find any import section nor any backup file on my computer..

    July 1, 2017 at 2:44 pm #16828
    Suman M.
    Post count: 12480

    Hi, please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue.

    July 3, 2017 at 2:51 pm #16868
    siskokid
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    Post count: 11
    This reply has been marked as private.
    July 4, 2017 at 3:14 am #16874
    Suman M.
    Post count: 12480

    Hi, I don’t see your site URL / login URL above? Please let us know.

    July 4, 2017 at 1:44 pm #16881
    siskokid
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    Post count: 11
    This reply has been marked as private.
    July 4, 2017 at 4:34 pm #16887
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 4, 2017 at 4:51 pm #16891
    siskokid
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    Post count: 11
    This reply has been marked as private.
    July 5, 2017 at 5:41 am #16899
    Suman M.
    Post count: 12480

    Hi, I applied ‘Medium Privacy – More Compatibility’ settings scheme and it seems to be working fine. Please check and let us know.

    Note: The new backend login URL is http://www.YourDomain.com/wp-login.php?hide_my_wp=1234 (you can change the secret code “hide_my_wp=1234” from general settings tab)

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