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  • September 26, 2016 at 5:38 am #11852
    freerunner
    Post count: 57

    I just installed the plugin on my website and I am having 404 page issues. Not sure what the problem is, but if you could quickly check it out I would appreciate it. Thanks

    September 26, 2016 at 5:39 am #11853
    freerunner
    Post count: 57
    This reply has been marked as private.
    September 26, 2016 at 5:42 am #11854
    freerunner
    Post count: 57

    Also, if I activate the “Opt-In Panda” plugin with your plugin, I am unable to access the login screen.

    Please advise on this issue as well as there seems to be cross compatibility problems. It seems that you may need to wait a few minutes before you see the issue arise after activating the plugins.

    Thanks

    • This reply was modified 8 years, 5 months ago by freerunner.
    • This reply was modified 8 years, 5 months ago by freerunner.
    September 27, 2016 at 2:53 am #11865
    Suman M.
    Post count: 12480

    Hi, I could login with above credentials but cannot access https://tactically2.com/wp-admin/ (getting 404 error). Can you please disable “Opt-In Panda” plugin for now? First we’ll make HMWP work in your site and once all okay we’ll enable “Opt-In Panda” and see how these two plugins are conflicting. Let us know.

    Also, did you try to rename “wp-admin” path in HMWP settings? If so then we’ll need your site’s FTP details as well to fix the issue.

    September 27, 2016 at 3:50 am #11867
    freerunner
    Post count: 57
    This reply has been marked as private.
    September 27, 2016 at 5:08 am #11869
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 27, 2016 at 7:42 am #11870
    freerunner
    Post count: 57

    Hi Suman,

    I just spent the last hour on the phone with my hosting provider (GoDaddy) and they went through an extensive test to see what the issue could be. They said that the server and database were functioning fine, so they disconnected all of my plugins, and I turned one on at a time. I activated all of the plugins excepts yours and the website runs perfect. As soon as your plugin is activated I start to receive the errors in question; including the database error and the screenshot of the error you included in your last response. My hosting provider thinks that your plugin is causing to many database connections to be left open or not allowing them to close fast enough, which is intermittent, and probably causing this to happen because compatibility issues with another plugin(s) or theme

    I currently have your plugin disabled, Please advise.

    September 28, 2016 at 4:36 am #11882
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 28, 2016 at 4:45 am #11884
    freerunner
    Post count: 57

    Hi Suman,

    You fixed it. Everything seems to be working good now. I will keep you updated over the next couple of days if anything else happens. Thanks so much!

    September 28, 2016 at 5:03 am #11885
    Suman M.
    Post count: 12480

    Good to know that it’s working fine. Let us know if you come across any issue.

    October 3, 2016 at 8:30 pm #12055
    freerunner
    Post count: 57

    Hi Suman,

    It seems that I am having an issue not being able to login again. One of my other theme plugins was updated today and it is causing an issue. Please advise…Thanks

    October 4, 2016 at 4:35 am #12057
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 4, 2016 at 5:14 am #12058
    freerunner
    Post count: 57

    I updated the Mashshare Share Buttons and ViralPress plugins that are required by the theme, and then I started having issues. I also installed Opt-In Panda and that plugin seems to have issues with your plugin as well. What do you suggest at this point?

    October 4, 2016 at 5:15 am #12059
    freerunner
    Post count: 57

    I am able to login right now. Can you login?

    October 4, 2016 at 6:30 am #12065
    Suman M.
    Post count: 12480

    I have activated HMWP plugin and applied settings and is working fine now. What changes did you make?

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