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  • September 1, 2016 at 11:38 am #11478
    ANSASERVERS
    Post count: 1

    I keep getting “You are blocked. Please contact site administrator if you think there is a problem.” as per screenshot: https://gyazo.com/ddece9273d891cb947f9e8fe56ef9934

    When i disable hide my wordpress the issue stops. I can see HMWP is blocking users. How can i disable this part of the plugin as i have a hardware firewall that blocks users and failed login attempts

    September 1, 2016 at 6:56 pm #11480
    Suman M.
    Post count: 12480

    Hi, please go to HMWP IDS Firewall tab and disable “Trust Network” options (both).
    Let us know!

    September 1, 2016 at 9:12 pm #11481
    ANSASERVERS
    Post count: 1

    I can not gain access to the dashboard of wordpress because its blocked me. I have currently disabled the plugin.

    I only just ticked both of those boxes and tried to login with the Administrator account, and ever since then i have been unable to login because it tell me i am blocked.

    I want to know how to disable the IDS Firewall but leave the rest of the plugin in tact and working.

    September 2, 2016 at 5:02 am #11482
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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