Home Forums WordPress Plugins Hide My WP HMWP IDS Alerts non stop and can´t login to admin site

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  • #27774
    fashionpassionlove
    Post count: 4

    Hi
    Since I changed the hosting service the Hide my WP plugin doesn´t work.
    The whole day I get HMWP IDS Alert Mails:

    Request URI: /user_submit.php
    Request URI: /template_main/style.css
    Request URI: /template/main.css
    Request URI: /
    Request URI: /2019/09/karierter-blazer-und-all-white-in-amsterdam.html/
    Request URI: /wp-content/plugins/viral-optins/api/uploader/file-uploader.php
    Request URI: /shop/
    Request URI: /kooperation/
    Request URI: /category/travel/

    to piwik, google, instagram. Nearly to every site of my Blog.
    About an hour ago I can´t login to my admnin site (Page not found) and a follower told me yesterday, she wasn´t able to send a comment (site not found)

    Could you please tell me, what i have to do?
    i am really desperate!

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    #27777
    fashionpassionlove
    Post count: 4

    everytime I activate the plugin and delete the cache the admin site doesn´t work. (page not found).
    If I deactivate the plugin it works.
    could you please help me?

    #27780
    Suman M.
    Post count: 12478

    Hi, if you do not want IDS (intrusions) alerts then you can set “notify threshold” to 0 in IDS Firewall Tab. You can also disable IDS all together from there.

    Regarding the broken admin panel, we’ll need to look into it to know the exact issue. Can you please let us know your site’s wp-admin login details as private reply? Also let us know your HMWP purchase code. Thanks!

    #27786
    fashionpassionlove
    Post count: 4

    how can i send you a private message?

    #27791
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #27798
    fashionpassionlove
    Post count: 4
    This reply has been marked as private.
    #27799
    fashionpassionlove
    Post count: 4
    This reply has been marked as private.
    #27811
    Suman M.
    Post count: 12478

    Hi, I’ve configured HMWP plugin in your site and it seems to be working fine. Please check and let us know.

    Note: If you make any changes to HMWP settings then you’ll also need to clear W3TC cache.

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