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  • July 11, 2015 at 7:33 am #3500
    ceojaipur
    Post count: 3

    Hi there, We installed HMWP and it has started showing HMWP IDS Log with columns such as Name, IP, Value, Date, Page. Under these columns it’s been showing some values which have impact such as 5/5. What do these values suggest? Is it dangerous and does it mean that there are attempts to hack our site? And should we delete them all or not?

    Also it looks like our site is facing conflicts with the WP Super cache plugin. When we log out of the admin a/c the site content becomes invisible. But while I’m logged into the admin, the site is completely visible. This seems to be a serious issue. How do I fix it? There was a certain pop-up which advised to flush the wp-super cache. However, couldn’t get that what it meant at that time.

    July 11, 2015 at 8:54 am #3506
    Suman M.
    Post count: 12478

    Hi, the malicious requests (possible hack attempts) are detected by HMWP IDS and you’ll be notified in the Log or by email. But you need not worry as HMWP PHP IDS will take care of this and will block such malicious requests if Impact level is more than 20 (default value specified in HMWP PHP IDS). You need not delete them.

    So, is it that the site content becomes invisible after logout, only when HMWP is active? What if you deactivate HMWP? And what if you simply visit your site as normal visitor? Do let us know. Also, you need to delete/flush cache after applying settings in HMWP.

    July 11, 2015 at 9:05 am #3508
    ceojaipur
    Post count: 3

    Hi Suman,
    The site content becomes invisible when we enable the WP Super Cache plugin along with the HMWP plugin. Looks like there is a conflict along with the plugin. And this happens at the administrator’s end only.

    We’ve deleted the cache several times but this happens time and again.

    July 11, 2015 at 6:36 pm #3512
    yoann
    Post count: 4

    Hello,

    I also have the same problem with the last version of HMWP (4.51). I did not have this problem before.
    The site content become invisible after logout, only when HMWP is active. I found 2 solutions : uninstall HMWP or restaure the previous version. Now I’m using the version 4.03 and everything is working normally.

    I am using WP Rocket (not WP Super Cache Plugin) but i’m suppose it’s almost the same principles.

    Thank you by advance,

    July 12, 2015 at 7:24 am #3525
    Suman M.
    Post count: 12478

    Hi, we are looking into it. Hope to get back to you soon.

    July 12, 2015 at 12:48 pm #3528
    yoann
    Post count: 4

    Thank you for your help.

    Best regards,

    July 13, 2015 at 6:30 pm #3579
    ceojaipur
    Post count: 3

    Hi there,
    Any updates?

    July 14, 2015 at 2:57 am #3587
    Suman M.
    Post count: 12478

    Hi, I’ve assigned the topic to Sr. Support. He’ll get back to you soon. Meanwhile, I request you to use HMWP ver. 4.5

    July 16, 2015 at 5:37 pm #3676
    ceojaipur
    Post count: 3

    Sure, I’ve updated. Any updates on the issue Suman?

    July 17, 2015 at 4:33 am #3684
    Suman M.
    Post count: 12478

    Hi ceojaipur, can you please update to HMWP ver. 4.51.1. If it’s still the issue then please let us know your website backend details (as private reply) so that we can have a look at the issue further.

    July 17, 2015 at 6:14 am #3687
    yoann
    Post count: 4

    Hi, I’ve just tried. I’m sorry but it’s still not working. Always the same problem…
    Thank you by advance to help us.
    Best regards,

    July 19, 2015 at 6:44 pm #3736
    Hassan
    Post count: 955

    Hi, sorry for delay,

    I downloaded latest version of WP Super Cache but unfortunately, I couldn’t re-generate the bug, is it possible to provide login details as a private reply to take a deeper look to the issue.

    July 22, 2015 at 7:16 am #3761
    yoann
    Post count: 4

    Hello,

    I’m sorry but I dont understand your return. I still have the same problem with WP Rocket version 2.6.4.

    After updating Hide My WP version version 4.511, When I log out of the admin a/c the site content becomes invisible.

    Could you please help me ?

    Thank you by advance,

    Best regards,

    July 22, 2015 at 6:31 pm #3774
    Suman M.
    Post count: 12478

    Hi yoann, we checked and re-checked HMWP ver 4.511 in our test sites but we didn’t come across any such issue (content invisible after logout). So can you please provide us with your website’s backend details (as private reply) so that we can have a look at the issue further.

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