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  • July 15, 2015 at 4:22 am #3602
    jum01
    Post count: 3

    Hi,

    I have tried to update the plugin today to the latest version, as soon as this was completed.

    When I tried to login it started a loop which took me back to the login page.

    I have tried renaming the plugin folder, clearing cache and cookies and that still doesn’t work.

    Logins
    Original: http://win-a-home.com.au/wp-admin
    Hide my Wp: http://win-a-home.com.au/wp-login.php?user=1234

    Your assistance would be appreciated.

    Thanks
    James

    July 15, 2015 at 4:51 am #3606
    Suman M.
    Post count: 12480

    Hi, did you update to ver 4.51? Can you please let us know your website backend details (as private reply) so that we can have a look at the issue further.

    • This reply was modified 9 years, 8 months ago by Suman M..
    July 15, 2015 at 5:42 am #3610
    jum01
    Post count: 3
    This reply has been marked as private.
    July 15, 2015 at 9:39 am #3619
    Suman M.
    Post count: 12480

    Can you please rename “hide_my_wp” plugin in /wp-content/plugins/ directory using FTP, and then try logging in? Let us know the result.

    July 15, 2015 at 11:11 am #3626
    jum01
    Post count: 3

    I have renamed the directory to hide_my_wp123 and am still having the same issues.

    July 15, 2015 at 2:27 pm #3629
    Suman M.
    Post count: 12480

    Then it might be issue with htaccess file. Please set your site’s htaccess file to WP default using FTP (https://codex.wordpress.org/htaccess)
    .htaccess file is located in your site’s root folder.

    • This reply was modified 9 years, 8 months ago by Suman M..
    July 17, 2015 at 8:00 am #3691
    jum01
    Post count: 3

    I have reset the htaccess the following:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    But am still having no luck logging in.

    July 17, 2015 at 2:14 pm #3696
    Suman M.
    Post count: 12480

    Can you please let us know your website backend details and FTP details so that we can look into this further.

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