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  • June 21, 2020 at 2:47 am #31037
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 22, 2020 at 4:54 am #31066
    Cindy1108
    Pro
    Post count: 27
    This reply has been marked as private.
    June 22, 2020 at 5:13 am #31069
    Suman M.
    Post count: 12478

    I didn’t see your latest message in time
    >> Didn’t you receive an email after I replied to this ticket? Please enable/check the option “Notify me of follow-up replies via email” – https://www.screencast.com/t/0igaOHucbT

    I provide a login method for the back-end of the website. Can you guarantee the safety of the website?
    >> Yes, obviously. If you feel like not sharing the credentials here then you might send us the details to @wpwave.com">support@wpwave.com

    Regards!

    June 22, 2020 at 5:45 am #31075
    Cindy1108
    Pro
    Post count: 27

    test1

    June 22, 2020 at 5:47 am #31076
    Cindy1108
    Pro
    Post count: 27

    Why can’t I reply to the post?
    The reply containing the login method, there is no response after sending, the test1 post was successfully sent.

    June 22, 2020 at 5:59 am #31078
    Cindy1108
    Pro
    Post count: 27
    This reply has been marked as private.
    June 22, 2020 at 5:59 am #31083
    Cindy1108
    Pro
    Post count: 27
    This reply has been marked as private.
    June 22, 2020 at 5:12 pm #31077
    Cindy1108
    Pro
    Post count: 27
    This reply has been marked as private.
    June 22, 2020 at 5:43 pm #31098
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 23, 2020 at 8:20 am #31111
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 23, 2020 at 9:43 am #31118
    Cindy1108
    Pro
    Post count: 27

    Don’t you know what caused this problem?

    June 23, 2020 at 10:56 am #31124
    Suman M.
    Post count: 12478

    Yes, HMWP rules are not working in your site. It’s Nginx config issue. We’ll process the refund that you applied for previously. Thanks!

    June 24, 2020 at 3:25 am #31133
    Cindy1108
    Pro
    Post count: 27

    Refund request, no one responded to me currently.

    June 24, 2020 at 11:21 am #31146
    Suman M.
    Post count: 12478

    Hi, please do not worry, it’ll be refunded. I’ve already forwarded your refund request to concerned department. Thanks!

    June 27, 2020 at 2:27 pm #31169
    Cindy1108
    Pro
    Post count: 27
    This reply has been marked as private.
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