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  • January 23, 2017 at 5:58 am #14236
    jammanu
    Pro
    Post count: 39

    Can you take our login details and sort it ?

    January 23, 2017 at 6:44 am #14237
    Suman M.
    Post count: 12480

    Hi, please provide us with the login details. Also explain the issue you are having with HMWP.

    January 23, 2017 at 6:57 am #14238
    jammanu
    Pro
    Post count: 39
    This reply has been marked as private.
    January 23, 2017 at 8:38 am #14239
    Suman M.
    Post count: 12480

    I’m getting this – https://www.screencast.com/t/1TEOuNZUWY

    I see in the site’s page source following text/comment. Please replace those using “replace in html” option.

    Google Tag Manager for WordPress by DuracellTomi
    Yoast SEO plugin
    https: // yoast.com/wordpress/plugins/seo/
    Powered by Visual Composer – drag and drop page builder for WordPress.
    Powered by Slider Revolution 5.1 – responsive, Mobile-Friendly Slider Plugin for WordPress with comfortable drag and drop interface.
    WebEngage WordPress Plugin

    • This reply was modified 8 years, 10 months ago by Suman M..
    January 23, 2017 at 8:48 am #14241
    jammanu
    Pro
    Post count: 39
    This reply has been marked as private.
    January 24, 2017 at 5:39 am #14252
    Suman M.
    Post count: 12480

    We have added the replacements. Can you please update HMWP plugin to the latest version 5.5.1? Before updating we recommend you to take a backup of current HMWP settings by clicking on “Export current settings” button and save the settings in a text file. Let us know.

    January 24, 2017 at 8:22 am #14256
    jammanu
    Pro
    Post count: 39
    This reply has been marked as private.
    January 24, 2017 at 2:55 pm #14261
    Suman M.
    Post count: 12480

    Hi, you shall see the update info in “Dashboard >> Updates”, or else you can download it from your Envato Panel.

    January 25, 2017 at 8:34 am #14271
    jammanu
    Pro
    Post count: 39

    ww are unable to update it. can you do it for us ?

    January 25, 2017 at 3:53 pm #14276
    Suman M.
    Post count: 12480

    HMWP has been updated to version 5.5.1, but builtwith.com is still detecting wordpress in your site. I’ve assigned this ticket to sr. support so that he can look further into it.

    January 27, 2017 at 8:36 am #14310
    jammanu
    Pro
    Post count: 39
    This reply has been marked as private.
    February 1, 2017 at 9:06 pm #14355
    Hassan
    Post count: 955

    Hi,
    Sorry for delay,

    See top right panel on builtwith profile: Last updated 11th January.

    As it was already covered in our FAQs page this is just a caching problem. Just enable HMWP (with Trusted Network feature) and wait until buitlwith scan a newer version of your site.

    • This reply was modified 8 years, 9 months ago by Hassan.
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