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  • February 27, 2020 at 1:23 pm #29488
    leexskank
    Post count: 9

    My website is a multisite. Admin couldn’t login and all the links are 404. ALso, I try to register, it does not allow too. Please help.

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    February 27, 2020 at 1:26 pm #29490
    leexskank
    Post count: 9

    Also, I try to untick these 2 items and give it a try. And I saw the screenshot as attached. I can’t go to the dashboard from the ‘Visit Dashboard’ link. Also, I remember I can access the whole user dahboard before this. But now, I couldn’t do it anymore.
    Hide wp-login.php. [Important: You need to remember new address to login!]
    Hide wp-admin folder and its files for untrusted users.

    • This reply was modified 4 years, 11 months ago by leexskank. Reason: Update
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    February 28, 2020 at 4:14 am #29494
    leexskank
    Post count: 9

    Hi, fyi, i just deactivate the plugin and change back the htaccess as i need to edit and try the site.

    February 28, 2020 at 4:52 am #29497
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Do you want us to configure HMWP plugin in your site? We’ll also need FTP credentials then as it’s WP Multisite (you can post here as private reply). Thanks!

    • This reply was modified 4 years, 11 months ago by Suman M..
    February 28, 2020 at 9:04 am #29499
    leexskank
    Post count: 9
    This reply has been marked as private.
    March 1, 2020 at 3:18 am #29501
    leexskank
    Post count: 9

    Hi, has the configuration done?

    March 1, 2020 at 12:01 pm #29503
    Suman M.
    Post count: 12480

    Hi, sorry for the delay as it was weekend. I’ve now configured HMWP plugin in your site and it seems to be working fine. Please check and let us know.

    Also check this – https://support.wpwave.com/videos/multisite-setup

    March 1, 2020 at 12:01 pm #29504
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 1, 2020 at 12:53 pm #29507
    leexskank
    Post count: 9

    Thanks a lot. But the admin url still show ‘wp-admin’. Actually that is the main reason I bought this plugin.

    March 2, 2020 at 4:29 am #29512
    Suman M.
    Post count: 12480

    Hi, renaming wp-admin path name is not available for sub-directory Multisite – https://www.screencast.com/t/Z8HMg5Pl4

    March 3, 2020 at 9:05 am #29526
    leexskank
    Post count: 9

    Omg, that is the main reason I bought this. If that’s the case, that’s no point I am installing this. I really do not need this. Can i get a refund on this?

    March 3, 2020 at 2:12 pm #29530
    Suman M.
    Post count: 12480

    Please apply for the refund via your Envato Panel, and mention the link to this support ticket there.

    March 4, 2020 at 2:51 am #29542
    leexskank
    Post count: 9

    Ok,I have submitted the request. Anyway, thanks for your help all the while.

    March 4, 2020 at 4:05 am #29543
    Suman M.
    Post count: 12480

    We’ve received it and I’ve forwarded to the concerned department. Please kindly wait few days.

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