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  • August 29, 2015 at 5:38 pm #4337
    bottomofbachelor
    Post count: 1

    I purchased the HMWP plugin yesterday but it doesn’t appear to be working. I installed it with medium privacy – more compatibility and I am still able to go to the /wp-admin and /wp-login page. I have checked the boxes on the General Settings page but after saving all of the settings disappear. Even the medium privacy selection disappears. The purchase code has been entered.

    August 30, 2015 at 4:52 pm #4347
    Suman M.
    Post count: 12480

    Hi, have you set custom permalink structure (in Settings >> permalinks) ? And is it Apache webserver and WordPress single site? Your site’s htaccess file should be writeable.

    If you’re still having the issue, then please let us know your website’s wp-admin login details so that we can look into the issue further.

    August 30, 2015 at 9:19 pm #4354
    bottomofbachelor
    Post count: 1
    This reply has been marked as private.
    August 31, 2015 at 7:38 am #4358
    Suman M.
    Post count: 12480

    If you are using WPEngine, you have to follow these steps – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17669

    If you’re still having the issue, then please let us know your website’s wp-admin login details and WPE panel login details so that we can look into it.

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