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  • May 6, 2020 at 7:59 am #30419
    aamirkhan

    Hi,

    The website is running on the Digital Ocean with Lightspeed Server. The theme doesn’t work when I activate any of the plugin options.

    You can watch the video on Loom: https://www.loom.com/share/5183ab7bdf9542e6bff889e4809d144b

    Please fix the issue.

    • This topic was modified 4 years, 7 months ago by Suman M..
    • This topic was modified 4 years, 7 months ago by Suman M..
    May 6, 2020 at 8:01 am #30433
    Suman M.
    Post count: 12478

    Hi, your post got added as unapproved because of the nature of the content in it. I’ve approved it now. Also, do not post your site’s debug report publicly. I’m posting it below as private message.

    May 6, 2020 at 8:01 am #30434
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    May 6, 2020 at 8:12 am #30435
    Suman M.
    Post count: 12478

    You are using Lightspeed server, and hence htaccess rewrite rules are not enabled by default there. Make sure that you change “AllowOverride None” to “AllowOverride All” in apache’s httpd.conf – https://www.litespeedtech.com/support/forum/threads/htaccess-is-ignored.15500/
    (you might need to contact your hosting provider regarding it). Let us know.

    Thanks & Regards!

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