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  • July 14, 2015 at 3:39 pm #3594
    Ronnie67
    Post count: 5

    Hi, bought and installed the plugin but when I activate it I get the following message and can access nothing.
    ———————————————————————
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    ———————————————————————————

    If I delete my htaccess file my dashboard reappears but when I click on HMWP to look at settings the above message returns. Any ideas? I have used HMWP on an old site and it worked fine.

    July 15, 2015 at 4:28 am #3603
    Suman M.
    Post count: 12480

    Hi, did you try renaming wp-admin path in HMWP? If so then make sure you make these changes. In wp-config.php you need to add following line before require_once(…):

    define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_NAME”);

    You also need to update your .htaccess file by adding following line before ‘RewriteCond REQUEST_FILENAME} !-f’:

    RewriteRule ^NEW_WPADMIN_NAME/(.*) /wp-admin/$1 [QSA,L]

    If it’s still the issue then please let us know your wp-admin login details and FTP details so that we can fix it for you. Also, renaming wp-admin feature is in Beta state (marked *).

    July 16, 2015 at 4:00 pm #3675
    Ronnie67
    Post count: 5

    Hi is it possible to download an older version, that worked no problem?

    July 17, 2015 at 4:28 am #3682
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 17, 2015 at 9:22 am #3693
    Ronnie67
    Post count: 5

    Thanks!

    July 17, 2015 at 9:35 am #3694
    Ronnie67
    Post count: 5
    This reply has been marked as private.
    July 17, 2015 at 9:43 am #3695
    Ronnie67
    Post count: 5
    This reply has been marked as private.
    July 18, 2015 at 9:14 am #3708
    Suman M.
    Post count: 12480

    I’ve reset settings to WP in HMWP backend and applied “medium privacy more compatibily scheme”. Seems to be working now.

    July 18, 2015 at 9:20 am #3709
    Ronnie67
    Post count: 5

    Thanks so much!

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