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  • September 30, 2018 at 10:04 am #23585
    alfette
    Active
    Post count: 13

    Hello,

    I asked for a refund on Themeforest because I have a problem on the product page when your module is activated.

    Module disabled:

    Module disabled

    Module enabled (I un-zoomed to take the screenshot)

    Module enabled

    Thank you

    • This topic was modified 6 years, 2 months ago by alfette.
    September 30, 2018 at 11:15 am #23587
    alfette
    Active
    Post count: 13

    Note: I also use a CDN, I don’t know if it’s matter

    October 1, 2018 at 12:16 pm #23594
    alfette
    Active
    Post count: 13

    I see you canceled my refund request on themeforest but still waiting for assistance!

    October 1, 2018 at 12:23 pm #23596
    Vikas Singhal
    Post count: 219

    Yes, I am starting to work on your ticket now.

    October 1, 2018 at 12:36 pm #23599
    Vikas Singhal
    Post count: 219

    Can you send me the theme files?

    October 1, 2018 at 12:36 pm #23600
    alfette
    Active
    Post count: 13

    I remove some features of the template this morning about product pages, but I didn’t try your module again. I let you work…
    Anyway, if there’s no problem with product pages anymore that’s mean it was from the features of the template I deleted.

    October 1, 2018 at 12:37 pm #23601
    alfette
    Active
    Post count: 13

    A moment, I will give you an access to the FTP

    October 1, 2018 at 12:38 pm #23602
    Vikas Singhal
    Post count: 219
    This reply has been marked as private.
    October 1, 2018 at 12:45 pm #23603
    alfette
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    Post count: 13
    This reply has been marked as private.
    October 1, 2018 at 12:50 pm #23604
    alfette
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    Post count: 13

    Can you download it?

    October 1, 2018 at 12:52 pm #23605
    alfette
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    Post count: 13
    This reply has been marked as private.
    October 1, 2018 at 3:24 pm #23609
    alfette
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    Post count: 13

    Could you fix the problem?

    October 7, 2018 at 10:15 am #23658
    Vikas Singhal
    Post count: 219
    This reply has been marked as private.
    October 8, 2018 at 9:59 am #23672
    alfette
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    This reply has been marked as private.
    October 8, 2018 at 10:23 pm #23700
    alfette
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    This reply has been marked as private.
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