Problem using HMWP First Time

[cccali]

Hello,

I just buy the HMWP plugin. I downloaded the installer and i performed the automatic installation, but when I save the initial configuration, the page exist to the index of site and when i return to the config page the data is lost.

Thanks in advanced.

[Suman M.]

Hi, it could be htaccess issue. Can you please try setting your site’s htaccess content to WP default (https://codex.wordpress.org/htaccess)?
If it’s still the issue, then please let us know your site’s wp-admin login details as private reply so that we can look further into this.

[cccali]

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[Suman M.]

Hi, I’m not able to login with above credentials. Can you please check?

[cccali]

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[cccali]

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[Suman M.]

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[cccali]

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[Suman M.]

Still cannot login!! I’m getting timeout error.

By the way can you please generate debug report (from HMWP start tab) and post it here as private reply.

Also, try following these steps:

– reset .htaccess file’s content to WP default (https://codex.wordpress.org/htaccess)
– goto HMWP start tab, click on “reset settings to WP” button
– goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings

Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable. Your new login URL will be http://www.yourdomain.com/wp-login.php?hide_my_wp=1234

[cccali]

Thanks Suman, the problem was a plugin installed in my portal: WordPress Firewall Versión 1.25 for WP 2.x | Por SEO Egghead, Inc.

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