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  • #30359
    secureme
    Pro
    Post count: 46

    Hello Suman,

    After solving the css version, I am facing another problem. There are some CSS issues on my website. Normally the theme sets an id and some classes to the menu, for example, but when i activate the plugin, there is no classes set to some html tags like li on the menu.

    I am really blocked.

    Please help

    #30365
    Suman M.
    Post count: 12478

    Hi, can you please send us the screenshots of the issue? Also let us know the page URL where we can check this issue. Thanks!

    #30366
    secureme
    Pro
    Post count: 46

    Hi, We have aleady sent them via a private message. But we didnt sow it here. we will send them in private.

    #30367
    secureme
    Pro
    Post count: 46
    This reply has been marked as private.
    #30376
    Suman M.
    Post count: 12478

    Hi, it seems like the issue related to the site’s htaccess file (if apache server). Can you please let us know your site’s backend login details (as private reply) so that we can help you configure the plugin?

    Regards!

    #30382
    secureme
    Pro
    Post count: 46

    When i disable the pluging, everything works as expected.

    #30383
    secureme
    Pro
    Post count: 46

    Hello Suman, Could you please help us fixing the issue?

    #30385
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30387
    secureme
    Pro
    Post count: 46
    This reply has been marked as private.
    #30388
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30389
    secureme
    Pro
    Post count: 46
    This reply has been marked as private.
    #30399
    Suman M.
    Post count: 12478

    The issue is resolved now after disabling “Clean up body/menu/post classes” options in Cleanup tab. Thanks!

    #30400
    secureme
    Pro
    Post count: 46

    Thanks a lot . I appreciate your effort.

Viewing 13 posts - 1 through 13 (of 13 total)

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