Problems after Plugin Deactivation

[delta]

Hi,

as your plugin blocks the most important features of our website, we decided to give it up and uninstall it. We clicked “reset setting to wp” in hide my wp and then deactivate plugin. We made sure that htaccess got back to original one, however after trying to get to admin panel website.com/wp-admin still get redirections like this:
wp-login.php?redirect_to=http%3A%2F%2Fwebsite.com%2Fwp-admin%2F&reauth=1
We’ve been checking all files config.php htaccess etc, databases in order to find the cause, cleared cookies of the browser as well, but no success. We want to know what causes this situation and what other traces could potentially your plugin have left and could impact further work of our website.
Also this database hasn’t been cancelled after the plugin deactivation wp_hmwp_ms_intrusions

Waiting for your prompt reply and solve of this issue.

[Suman M.]

Hi, did you also try to rename wp-admin path? If so you’ll need to remove a line that you added in wp-config.php. Did you also try renaming hide_my_wp plugin folder under /wp-content/plugins/ directory? If still having issue then please let us know your site’s wp-admin and FTP details so that we can look into it.

[delta]

Your reply is not really helpful. We didn’t add anything to wp-config.php or changed the hide_my_wp folder name, which I mentioned in the first post.
I want to know why after deactivation of your plugin the following issue occurs:
wp-login.php?redirect_to=http%3A%2F%2Fwebsite.com%2Fwp-admin%2F&reauth=1
Also if there might be other things affected by the plugin installation and deactivation and is it normal that one of the table created by your plugin is not erased after plugin deactivation.

Waiting for some productive reply this time.

[Suman M.]

This reply has been marked as private.

[Author]

Posts