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  • April 22, 2018 at 5:07 pm #21284
    joshuasb4
    Post count: 1

    Hi,
    I have just installed your plugin but experimented with the “light” scheme of your plugin, and found my website slowing down significantly and the layout of the website not loading properly.

    I would like to request for a full refund please.While it worked for many others, it doesn’t work for me. And i want to save myself from the troubleshooting.

    Thanks.

    Regards.

    April 23, 2018 at 4:58 am #21293
    Suman M.
    Post count: 12480

    Hi, sorry to hear that HMWP plugin didn’t work out of the box for you. But it simply seems like htaccess file issue which we could have resolved for you. You can let us know your site’s wp-admin login details as private reply so that we can set up the plugin for you, or else you can request for the refund from your Envato Panel.

    April 23, 2018 at 5:47 am #21298
    joshuasb4
    Post count: 1

    Thanks Suman. I’ll just opt for the refund. thanks! cheers

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