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  • July 13, 2019 at 5:43 am #26861
    Firedon
    Post count: 9

    Guys i just purchase your and i hope that it really do what you guys say it can do, hide the fact that i’m using WP, hide my plugins,protect my website and so on… before i purchase this plugin i asked many cuestion because the previous plugin i bought did claim that it was able to hide my WP site and plugin and theme and i find out that some plugins are still showing and some theme and plugin finder shows Cloudflare IP address according to namus25 AUTHOR TEAM if i purchase this plugin i will be able to hide all this info and that your support team will be able to help me setting up this plugin, if there is a step by step guide to do it please share it with me!

    July 13, 2019 at 7:38 am #26862
    Firedon
    Post count: 9

    As i mentioned before in my previous post im getting the 404 error even with the plugin disable same issue when i tested it with my cousin and i’m using my purchase code…

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    July 14, 2019 at 4:34 am #26867
    Suman M.
    Post count: 12480

    Hi, I didn’t exactly get your point “im getting the 404 error even with the plugin disable“.
    If you disable plugin it shall restore your WP settings and 404 error should not be there if it’s related to plugin.

    Please generate debug report from HMWP start tab and post it here as private reply.

    Here are video tutorials – https://support.wpwave.com/videos/

    July 14, 2019 at 6:28 am #26868
    Firedon
    Post count: 9
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    July 15, 2019 at 5:29 am #26885
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 15, 2019 at 6:06 am #26886
    Firedon
    Post count: 9
    This reply has been marked as private.
    July 15, 2019 at 6:35 am #26887
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 15, 2019 at 6:47 am #26888
    Firedon
    Post count: 9
    This reply has been marked as private.
    July 15, 2019 at 6:48 am #26889
    Firedon
    Post count: 9
    This reply has been marked as private.
    July 15, 2019 at 6:52 am #26890
    Firedon
    Post count: 9
    This reply has been marked as private.
    July 15, 2019 at 7:12 am #26891
    Firedon
    Post count: 9
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    July 15, 2019 at 10:36 am #26895
    Suman M.
    Post count: 12480
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    July 17, 2019 at 8:42 am #26901
    Firedon
    Post count: 9

    Hi Suman M. after struggling with the plugin i want to kindly ask your company to please refund my money back the plugin causes a lot of issues on my site and it is not working for me as you guys say, my paypal account is: mrfiredon@outlook.com – THANKS!!

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    July 17, 2019 at 11:50 am #26904
    Suman M.
    Post count: 12480

    Hi, please kindly apply for the refund via your Envato Panel. Thanks!

    July 22, 2019 at 6:38 am #26960
    Firedon
    Post count: 9

    Hi i did the request im waiting for you guys to reply to my refund request – Thanks!!

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