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  • June 13, 2017 at 2:43 am #16527
    Suman M.
    Post count: 12478

    Hi, I can access your site’s backend now, and can see that you are using Jupiter theme. HMWP is incompatible with the latest version of Jupiter theme. It seems like this theme removes the buffer after it uses, which you should notify to the theme developer.

    You can apply for the refund from your Envato Panel. Thanks!

    June 13, 2017 at 10:25 am #16537
    markk33nan
    Active
    Post count: 15

    Hi Suman,

    Thats great thanks, i refund wont be needed.

    Il try and contact Jupiter Theme so it can be added in future.

    June 14, 2017 at 4:52 am #16555
    Suman M.
    Post count: 12478

    Alright! Let us know if any issue.

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