May 17, 2020 at 9:28 pm #30620
first attempt to activate plugin ended in complete failure. Site destroyed.. only 404 errors.. nothing working anymore. Was able to deactivate plugin to regain site luckily.
No idea how to get this working
Any help appreciated
i have disabled the plugin for nowMay 18, 2020 at 5:02 am #30623May 20, 2020 at 11:49 am #30674May 20, 2020 at 7:38 pm #30681May 21, 2020 at 11:41 pm #30692May 22, 2020 at 7:45 am #30700May 22, 2020 at 10:04 am #30703May 23, 2020 at 7:12 am #30714
Yes, we have site’s backend login details, but we also need FTP login details (or CPanel details) because it seems like (from your comments above), as soon as you activate HMWP plugin, you can no more access site’s backend.
Do let us know. Thanks!May 23, 2020 at 3:34 pm #30715
sorry but i host this site at google cloud host
they did not give me a FTP
so i use a file manager plugin
you will find it in the dashboard
can you use it to solve this problemMay 25, 2020 at 3:44 am #30729
I activated HMWP plugin in your site but then I got the error and cannot access the site anymore. It seems like the issue because of previous settings of HMWP. Can you please delete HMWP plugin manually and let me know? Thanks!May 25, 2020 at 1:42 pm #30732
i think it has been deleted all ready
i just login and did not found it on the plugins or in the file managerMay 25, 2020 at 10:42 pm #30735
this is the replay from hosting company
The current implementation is a multi-pod/multi-server deployment which is different from a single server delpoyment as it tests every 10 seconds if the application code is up and running and healthy.
This health check is performed by testing one endpoint if it returns a sucess status code “200 OK”
The health check tests the path /wp-login.php if it responds correctly to determine if service is healthy or it should replace it with a new service to ensure service is always up and running.
The Plugins you are installing do change this path dynamically so health checks always assume service is not healthy and gives a wrong code and tries to initiate new ones constantly.
Most of similar plugins to provide a static path for login or a token to be used a an endpoint such as
login?123456for example which we can use to recnofigure the health check once the plugin is active to ensure health checks do not get false responses.
Please consult with your plugin provider if a similar setup or endpoint exists so we can take that into consideration.
========May 25, 2020 at 10:42 pm #30736
also i can not see your last replay it said “This reply has been marked as private.”May 26, 2020 at 5:23 am #30744May 26, 2020 at 6:01 pm #30764
this is a replay from hosting company
The System is deployed over a Kubernetes Cluster which uses Health Checks by design to run services automatically. Will verify if we can use a different dummy health check to enable services to run temporarly to enable pulling the endpoint. However implementing this will not guarntee any problem that might happen if the service is affected as we will not be able to recieve monitor uptime for the service.
We recommend this approach is done through low traffic time and doesnt exceed an hour.
i have add your account on my skype
i think we should agree on an hour to do the configure
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