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Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 14, 2018 at 6:32 pm #22153
    doodesignde
    Post count: 8

    HI,

    the Tabs in the HMWP settings are not working. If I click on the Tabs its not changing the Tab and also I have no “save settings” button…

    best regards

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    June 14, 2018 at 8:16 pm #22163
    Suman M.
    Post count: 12480

    Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue? Thanks!

    June 14, 2018 at 9:20 pm #22164
    doodesignde
    Post count: 8
    This reply has been marked as private.
    June 15, 2018 at 5:44 am #22176
    Suman M.
    Post count: 12480

    After logging in with above credentials, it redirects me to homepage, and I cannot access backend (wp-admin). Can you please check?

    June 15, 2018 at 4:59 pm #22181
    doodesignde
    Post count: 8
    This reply has been marked as private.
    June 17, 2018 at 7:40 am #22206
    Suman M.
    Post count: 12480

    I tried to deactivate HMWP plugin in your website, but now I’m locked out of the backend access. It seems like you had earlier changed wp-admin path name in HMWP settings? Please let us know your site’s FTP credentials so that we can resolve the issue for you. Thanks!

    June 18, 2018 at 10:16 am #22217
    doodesignde
    Post count: 8
    This reply has been marked as private.
    June 19, 2018 at 6:30 am #22223
    Suman M.
    Post count: 12480

    HMWP settings page is not being loaded completely because of the following error:
    “Fatal error: Allowed memory size of 536870912 bytes exhausted..”

    The PHP memory limit is 512M which is enough but still getting the above error! It seems like you configured HMWP plugin successfully before. What changes (theme, plugins etc) you have made then that caused the issue? Can you try deactivating other plugins once?

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