Home Forums Prestashop Modules Live Helper Chat UPDATE Live Helper

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  • #19701
    philmathieu
    Post count: 3

    Hello i bought it yesterday it work good But the version uploaded is not the last

    I have this message

    Mise à jour de Live Helper Chat
    Votre version – 2.46
    Version Last – 2.82
    Vérification de la structure de la base de donnée
    Votre base de données ne nécessite aucunes mises à jour

    I tried to update with instructions but it don t work

    Have uou the last version or the way to do it?

    #19751
    Vikas Singhal
    Post count: 219

    Sure, we are working on the update. Please stay tuned.

    #19755
    philmathieu
    Post count: 3

    Thank i ll wait, when it ll be ready?

    #19935
    philmathieu
    Post count: 3

    Hello i have a problem to reinstall module

    i deleted forlder, database tab

    i have this message when i try to install it

    [PrestaShopDatabaseException]

    Db->executeS() must be used only with select, show, explain or describe queries
    at line 638 in file classes/db/Db.php

    633. }
    634.
    635. // This method must be used only with queries which display results
    636. if (!preg_match(‘#^\s*\(?\s*(select|show|explain|describe|desc)\s#i’, $sql)) {
    637. if (defined(‘_PS_MODE_DEV_’) && _PS_MODE_DEV_) {
    638. throw new PrestaShopDatabaseException(‘Db->executeS() must be used only with select, show, explain or describe queries’);
    639. }
    640. return $this->execute($sql, $use_cache);
    641. }
    642.
    643. $this->result = $this->query($sql);

    DbCore->executeS – [line 211 – modules/etlivehelperchat/etlivehelperchat.php] – [1 Arguments]
    Etlivehelperchat->_install – [line 75 – modules/etlivehelperchat/etlivehelperchat.php]
    Etlivehelperchat->install – [line 868 – controllers/admin/AdminModulesController.php]
    AdminModulesControllerCore->postProcessCallback – [line 1117 – controllers/admin/AdminModulesController.php]
    AdminModulesControllerCore->postProcess – [line 178 – classes/controller/Controller.php]
    ControllerCore->run – [line 367 – classes/Dispatcher.php]
    DispatcherCore->dispatch – [line 58 – admin/index.php]

    #19971
    Vikas Singhal
    Post count: 219

    which version of PS are you using?

    #19972
    philmathieu
    Post count: 3

    it is 1.6.117 version

    #20022
    Vikas Singhal
    Post count: 219

    It should ideally work, may be the uninstall was not done properly. Can you check on a fresh installation?

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