Home Forums WordPress Plugins Hide My WP Upgrade of WordPress websites breaks Hide My WP

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  • #29445
    stixbri
    Post count: 2

    Hi,

    I have 9 licenses of Hide My WP which were all working fine but I am now finding that as I am updating websites to a later version of WordPress eg. 5.3.2 that my sites are breaking using Hide My WP.

    Issues that I am seeing are broken images and instead of images being displayed in a row they are now just blank in a vertical layout. Also the website navigation menu buttons show duplicates eg. instead of seeing…. Home About Services I now see…. Home About Services Home About Services As soon as I deactivate the Hide My WP plugin the site displays correctly.

    Any idea’s on what could be causing the above and how I should go about resolving this? I’ve used Hide My WP for years without any issue but now it seems every site I upgrade I am having these issues. I am by the way using the latest version of Hide My WP 6.1 on these sites that I am upgrading.

    I have though had to deactivate Hide My WP for the time being so as to ensure that a website displays properly.

    #29459
    Suman M.
    Post count: 12480

    Hi, I have found the issue and resolved it. The issue was because WordPress Address (http://www.chevinbusiness.co.uk/e4chevin) and Site Address (http://www.chevinbusiness.co.uk) are different. In such case you’ll need to manually add HMWP rules in htaccess file. Please follow these steps:

    – enable “Customized htaccess” option in HMWP Permalinks tab
    – click on “Manual Configuration” button in HMWP Permalinks tab
    – copy and add HMWP rules in htaccess file and add “e4chevin/” to the rules manually (I have done this for you already)
    For example:
    RewriteRule ^file/(.*) /wp-content/uploads/$1?KSTFZ_hide_my_wp=1234 [QSA,L]
    to
    RewriteRule ^file/(.*) /e4chevin/wp-content/uploads/$1?KSTFZ_hide_my_wp=1234 [QSA,L]

    – save htaccess file

    Please check your site and let us know if it’s working fine or not.

    #29460
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #29465
    stixbri
    Post count: 2
    This reply has been marked as private.
    #29467
    Suman M.
    Post count: 12480

    Yes the site is now working, however I don’t see the following in the HMWP Permalinks tab.
    >> Sorry, those options are actually in Hiding tab.

    Also, prior to the wordpress upgrade the website worked fine with HMWP. Why are we now having to make these changes in the htaccess file?
    >> Previously also, WordPress Address and Site Address were different?

    Also, if I make any changes to the HMWP settings it wipes out the /e4chevin/ in the htaccess file
    >> Yes, for this you’ll need to enable “Customized htaccess” option in HMWP Hiding tab so that HMWP rules are not auto updated in htaccess. Adding e4chevin/ to the rules is only one time job. And you only need to this if WordPress Address and Site Address are different.

    #29472
    stixbri
    Post count: 2

    Thanks Suman, I now see the entry in the Hiding tab. The site is now working (thankyou for your help).

    Just to pickup on your reply in the previous post…. Also, prior to the wordpress upgrade the website worked fine with HMWP. Why are we now having to make these changes in the htaccess file?
    >> (Suman reply)…. Previously also, WordPress Address and Site Address were different?

    My reply….. no, the WordPress address and the Site address were the same as they are now. Something is stripping out the WordPress folder name in the folder paths in the htaccess file for Hide My WP entries. I assume that either the WordPress upgrade is causing this and/or the Hide My WP plugin upgrades are causing this.

    A question…. Can I just ask you whether Hide My WP ver 6.1 should automatically identify the folder that WordPress is installed in so that Hide My WP includes this folder name within the Hide My WP htaccess entries?

    #29476
    Suman M.
    Post count: 12480

    Good to know that it’s working now for you. We have noted it down and will keep eye on it. If many of our customers faces the same issue then we’ll surely update our plugin accordingly. But for now, you’ll need to manually update HMWP rules (one time). Thanks for your understanding!

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