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  • July 22, 2016 at 7:36 pm #10837
    gabrielel1370
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    Post count: 22

    When installing the plugin admin panel disappears. I just bought the plugin and I took this surprise:

    http://prntscr.com/bw9gxr

    Request an immediate solution please.

    I had to remove the “HIDE MY WP” plugin to the admin panel is displayed correctly:

    http://prntscr.com/bw9lyo

    It also happens to install, but does not appear installed when I walk through FTP. To remove it I had to go to cPanel to remove it.

    HELP

    • This topic was modified 8 years, 6 months ago by gabrielel1370.
    July 22, 2016 at 8:08 pm #10839
    gabrielel1370
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    Post count: 22
    This reply has been marked as private.
    July 22, 2016 at 8:27 pm #10840
    gabrielel1370
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    Post count: 22
    This reply has been marked as private.
    July 23, 2016 at 4:19 am #10849
    Suman M.
    Post count: 12480

    Hi, I tried activating HMWP in your site and I had the same issue. Can you please let us know your site’s FTP details as private reply so that we can look into this further.

    • This reply was modified 8 years, 6 months ago by Suman M..
    July 23, 2016 at 4:29 am #10853
    gabrielel1370
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    Post count: 22
    This reply has been marked as private.
    July 24, 2016 at 2:54 am #10856
    Suman M.
    Post count: 12480

    Hi, the issue has been resolved. It seems to be some conflict with WP Rocket plugin. If you check the error log (/wp-admin/error_log) you can see the error:
    PHP Warning: Creating default object from empty value in /home2/espiritual/public_html/wp-content/plugins/wp-rocket/inc/functions/options.php on line 531

    I’ve applied these settings in HMWP and now wordpress/theme/plugins not detected in your site with detectors like whatwpthemeisthat.com, wpthemedetector.com, isitwp/com, etc

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234 (you can change secret code “hide_my_wp=1234” from general settings tab)

    Please check and let us know!

    July 24, 2016 at 3:06 am #10858
    gabrielel1370
    Active
    Post count: 22

    I saw that the plugin was activated successfully. But there were other problems with my site. the CSS code damaged parts.

    Watch this: http://prntscr.com/bwqmxj

    And this one: http://prntscr.com/bwqnq6

    How can this be arranged?

    I wanted to let you know that before buying the plugin, I did a test with your plugin free version but it was not a mistake. And now these mistakes happen.

    Thank you very much for your help, please help me with this.

    July 24, 2016 at 3:20 am #10859
    gabrielel1370
    Active
    Post count: 22

    Already solved

    I adjusted some parameters in the “wp rocket” plugin.
    for the minification of the CSS code is not being affected
    Thanks for your time

    If I have another problem I’ll open another topic

    July 24, 2016 at 7:25 pm #10869
    Suman M.
    Post count: 12480

    Alright! I’m marking this ticket as resolved.

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