Home › Forums › WordPress Plugins › Hide My WP › Woocommerce Profile pages like /profile/my-account giving 404

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  • March 26, 2018 at 11:24 pm #20849
    RobJ
    Post count: 7

    Hi there,

    Hide My WP seems to be making it so my woocommerce user profile pages are not visible. Even as admin, I am redirected to /unknown.

    I disabled the plugin and it works again. Is there a setting to enable woocommerce profiles somewhere? Please help!

    March 27, 2018 at 4:15 am #20851
    Suman M.
    Post count: 12478

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply?
    Also let us know the actual profile page url.
    Leave HMWP Plugin active so that we can check.

    • This reply was modified 6 years, 9 months ago by Suman M..
    April 3, 2018 at 4:29 am #20945
    RobJ
    Post count: 7
    This reply has been marked as private.
    April 3, 2018 at 9:53 am #20948
    Suman M.
    Post count: 12478

    All looks good here. Can you please provide us with your site’s wp-admin login details as private reply so that we can look into the issue further?

    April 5, 2018 at 5:28 am #20975
    RobJ
    Post count: 7
    This reply has been marked as private.
    April 5, 2018 at 6:42 am #20978
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    April 5, 2018 at 8:50 pm #20986
    RobJ
    Post count: 7
    This reply has been marked as private.
    April 6, 2018 at 4:27 am #20991
    Suman M.
    Post count: 12478

    It’s resolved now! In HMWP Permalinks & URLs tab, “Author Base” was set to ‘profile’ which was causing the conflict. I’ve emptied out “Author Base” field and it’s working fine now.

    April 12, 2018 at 6:16 am #21120
    RobJ
    Post count: 7

    Great, thank you Suman!!

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