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Viewing 13 posts - 16 through 28 (of 28 total)
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  • January 8, 2017 at 4:16 pm #14030
    MorGan
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    January 9, 2017 at 5:36 am #14036
    Suman M.
    Post count: 12478

    Does it work when HMWP is disabled? Also do update the nginx config file with the current HMWP rules and restart nginx. I have assigned this ticket to sr. support so that he can look further into it.

    January 14, 2017 at 2:00 am #14101
    MorGan
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    January 14, 2017 at 2:14 am #14102
    MorGan
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    January 14, 2017 at 5:20 pm #14107
    Suman M.
    Post count: 12478

    Please make sure that “Hide PHP Files” option in HMWP General settings tab is disabled/unchecked.
    Also, generate debug report from HMWP start tab and post it here as private reply.

    January 15, 2017 at 2:51 pm #14115
    MorGan
    Pro
    Post count: 30

    its already unchecked

    January 16, 2017 at 5:03 am #14121
    Suman M.
    Post count: 12478
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    March 6, 2017 at 12:47 am #15035
    MorGan
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    March 6, 2017 at 12:48 am #15036
    MorGan
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    March 6, 2017 at 1:22 am #15040
    MorGan
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    March 6, 2017 at 4:47 am #15049
    Suman M.
    Post count: 12478

    Hi, can you please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue.

    March 6, 2017 at 12:17 pm #15051
    MorGan
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    March 7, 2017 at 4:55 am #15062
    Suman M.
    Post count: 12478

    I’ve unchecked “disable directory listing” option in General settings tab. Also try emptying out “Ajax url” field under Permalinks & urls tab (you’ll need to update nginx config file and restart). Then please check again. If still doesn’t work then please guide us on how we can regenerate the issue at our end? As the site is in different language it’s being difficult to look into it, so please guide us step by step to check the issue.

    • This reply was modified 7 years, 9 months ago by Suman M..
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