Home › Forums › WordPress Plugins › Hide My WP › WPEngine issue :) Nginx page missing

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 20, 2016 at 8:48 pm #13643
    masterbassie
    Post count: 6

    Was trying to follow the instructions for setting up the redirects in wpe but am receiving an “Access Denied” on the following page.
    wp-admin/options-general.php?page=hide_my_wp&settings-imported=true&die_message=nginx

    Ideas?

    Thx!

    December 21, 2016 at 6:17 am #13658
    Suman M.
    Post count: 12478

    Hi, can you please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue.

    December 21, 2016 at 6:21 am #13659
    masterbassie
    Post count: 6
    This reply has been marked as private.
    December 21, 2016 at 6:34 am #13661
    Suman M.
    Post count: 12478

    It seems like HMWP is detecting it as Apache server. I have assigned this ticket to sr. support so that he can look further into it.

    December 21, 2016 at 8:26 am #13664
    Hassan
    Post count: 955

    Yes, WPEngine removed any sign that we could know that is an Nginx server but that’s not problem. You should always see the code if you enter correct address in the addressbar.

    I’m pretty sure it’s a plugin (or maybe a theme) conflict. The only way to know is disabling plugins one by one to find the incompatible plugin.

    As an alternative, you can also create another WPEngine instance install HMWP with your favorite settings and then use its provided code to configure main website. Note that their settings should be identical.

    December 21, 2016 at 8:26 am #13665
    Hassan
    Post count: 955

    Yes, WPEngine removed any sign that we could know that is an Nginx server but that’s not problem. You should always see the code if you enter correct address in the addressbar.

    I’m pretty sure it’s a plugin (or maybe a theme) conflict. The only way to know is disabling plugins one by one to find the incompatible plugin.

    As an alternative, you can also create another WPEngine instance install HMWP with your favorite settings and then use its provided code to configure main website. Note that their settings should be identical.

    December 21, 2016 at 7:53 pm #13693
    masterbassie
    Post count: 6

    I did in fact figure it out. Advanced Access Manager was not allowing me to access that page. If you know the capability that should be added/allowed in AAM please let me know.

    Got the redirects all set up in WPEngine and it works great. Thanks!

    Configure Hide My WP on WPEngine

    December 21, 2016 at 8:59 pm #13697
    Hassan
    Post count: 955

    Glad to here that. Not sure but try update_plugin permission or something like that.

    December 22, 2016 at 1:37 am #13705
    masterbassie
    Post count: 6

    Yea that is already enabled so no luck with that.

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