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  • in reply to: Website broken! #10047
    isoblue
    Post count: 4

    Thanks for your help,

    I entered all ten rules and it did not work, I spoke to tech support at WP-Engine and was informed that they discourage the use of this plugin and advised against further work with it, suggesting I removed it.

    Would you please arrange a refund for me?

    I’m sorry, but according to WP-Engine the combination of their platform and your plugin ’causes all sorts of problems’.

    Thanks,

    Chris.

    in reply to: Website broken! #10036
    isoblue
    Post count: 4

    Hi Suman,

    Thanks for the quick reply,

    These instructions dont reflect the current WP Engine. I’ve been on their support chat all afternnon trying to figure out the correct syntax….

    The redirect control panel is divided in source and destination, and the htaccess terminology will not work as regex commands…. can you help me further with the correct code I need to use?

    This video shows the WP Engine control panel for the install: https://isoblue.wistia.com/medias/lwqsrtqaqh

    Thanks

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