kategorgeous

[kategorgeous]

Hi Suman

Thank you for your reply. Unfortunately I have had to delete the plugin
for now and am unable to re-load it until I have faster internet as it
fails when trying to import the plugin – is there a way I can install
the plugin by FTP’ing the files across?

Best wishes

Kate

[kategorgeous]

OK – all back to original state so can we discuss a re-fund?

[kategorgeous]

Please can you advise how I get my site back to the original state before I loaded the plugin?

[kategorgeous]

In fact – when I disable and remove the plugin my site still does not work correctly

[kategorgeous]

No but there is a new issue – the website has lost all it’s CSS formatting and when I turn the plugin off it still doesn’t work properly as the slider stops working and the slider pictures go small.

Please find attached how it looks when the plugin is turned on. The second attachment is how it is supposed to look.

The third screenshot it how it looks when the plugin is de-activated. I think there are major incompatibilities with my other plugins. Would you like me to list them?

Attachments:

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[kategorgeous]

I have updated to 5.5.34

[kategorgeous]

Hello Suman – thank you for your quick reply. The PHP version number is 5.2.17 (see http://www.crictours.com/kateversion.php), it is hosted with 123-reg.co.uk

[kategorgeous]

I have re-named the plugin directory for now

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