roansolutions

[roansolutions]

Hi Any update on this?

[roansolutions]

This issue has been sitting for too long now. I need a resolution please. If you want me to disable other plugins that are causing the issue, I can do that, but I need a proper root cause analysis, so i can approach the other plugin developers with that and ask them to resolve this issue with their plugin.

Thanks,
Harish.

[roansolutions]

Any update on this?

Your plugin keeps deactivating (there is nothing a cache enabled on this site), why does it do that. The more annoying thing is that it blocks me from accessing dashboard items like “pages”, “media”, “plugins” and all on the dashboard. I can’t access anything until I hit save and reactive the plugin.

can you first disable blocking “pages”, “media”, “posts” and others when your plugin is not registered? So, whenever it gets deregistered, I can edit/update other pages.

Thanks,
Harish.

[roansolutions]

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[roansolutions]

Hi guys, any response on this ticket? I even got it disabled today as well, the nks subscription plugin is still disabled.

• This reply was modified 6 years, 7 months ago by roansolutions.

[roansolutions]

I have left the nks subscription plugin deactivated since our last conversation. However, I still see the issue. your plugin got deactivated again and is not allowing me to access any pages or posts or several other content unless i click “purchase code” and “save settings” in your plugin page again? See screenshots.

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[roansolutions]

I still see the issue with this plugin disabled. We use two more plugins from the same NKS developer, should we disable those two as well? but I don’t think that is the issue. I think the issue is with caching, the registration code seems to expire after a certain amount of time.

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[roansolutions]

How did you conclude that it is only “NKS-subscription” plugin? I deactivated this premium plugin but I need to know why, because we need that plugin. If you can explain why, may be we can resolve issues with this plugin.

• This reply was modified 6 years, 8 months ago by roansolutions.

[roansolutions]

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[roansolutions]

It got deactivated again today and it won’t allow me to use any of the pages, posts or content. it shows me empty dashboard on most on the tabs.

How do you get the site’s server error log?

(PS: Also, whenever you reply, I’m not receiving any email notifications though I enabled it.)

[roansolutions]

Hi,

I’m not using any strange theme, I’m using a very popular top rated theme Aavada, so I hope it gets to work with it and its simple child theme.
Right now i checked and saw that your plugin is deactivated automatically. I didn’t remember the exact duration before it deactivates but it seems to be a week or so. When it deactivates itself, it doesn’t allow me to even use other plugins like slider revolution. it won’t even allow me to edit pages or posts. The entire dashboard remains blank.

• This reply was modified 6 years, 8 months ago by roansolutions.

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