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  • #29412
    Neo3
    Pro
    Post count: 35

    Finally… I had to edit the post and later set as private.

    And well, I can not give you a page name. As this happens totally randomly.
    This is the home page, and we have 4 sub-pages, that’s it. You can check what can cause conflict, just please be careful with our data and content on the site!

    Home HU

    #29416
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #29417
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #29424
    Neo3
    Pro
    Post count: 35

    Your support forum doesn’t work! I hit Submit and nothing happens, I can not see my longer posts!

    #29425
    Neo3
    Pro
    Post count: 35

    This is the problem!
    It happens randomly. I an not provide you screenshots, just the one I did send you.

    Try to deactivate your plugin. Sometimes it breaks things immediately. Sometimes site breaks when your plugin is not even active, but for example I change an icon on the top menu bar. Last time this caused issue.

    let me copy you the screenshots and lines from Elegant Themes support. Maybe you will find the solution based on those

    #29428
    Neo3
    Pro
    Post count: 35

    “As I have explained, is because your other images are coming from a different location instead of the correct one.
    For example, the Pierlli logo comes from this location: https: //bodisformation.com/file/2020/02/pirelli-logo.png – which doesn’t exist:
    If I change that to the correct location: https: //bodisformation.com/wp-content/uploads/2020/02/pirelli-logo.png, the image shows as expected.”

    “And those are working now.

    So the problem seems to be a conflict between WP Media Folder plugin and that 3rd party plugin that changes the login URL.

    In this case you might want to check this issue with both authors of WP Media Folder and also for that 3rd party plugin that hides the login URL.”

    Hope that helps?

    #29429
    Neo3
    Pro
    Post count: 35

    Finally… tried to send this post 4 times, finally appeared in this forum. (I bet because of the links)
    here you go with their screenshots.

    • This reply was modified 4 years, 11 months ago by Neo3.
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    #29438
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #29441
    Neo3
    Pro
    Post count: 35

    I’m not sure, as not all images had links. About 98% of all images was missing.

    OK, I will test, but we are nearly done with building the site, so I will not be able to provide valuable feedback with further editing. But if anything happens, I will be in touch.
    Thanks!

    #29442
    Suman M.
    Post count: 12480

    Sure, do let us know.

    #29446
    Neo3
    Pro
    Post count: 35

    Hey-hey!!! Now the issue happened again! It is there, please check it asap you can, so we can solve it.

    Home HU


    It is on all pages.

    What I did was to sign in from Mozilla as “Shop manager” user role – I am putting together a guide for my client on how he can use his site after handover. So no editing happened, just clicked on a page, and then gone to Visual Builder (DIVI). Then I did immediately see that images are missing, but not all of them.

    Now you can see and test it yourself.

    #29447
    Neo3
    Pro
    Post count: 35

    Also, using DIVI’s Role Editor, I did enable Visual builder for Shop manager role.
    Your plugin is active, and I did test, sign in as Shop manager, and Visual Builder is not active – frontend. I would like to deactivate your plugin and test if it works without the plugin being active. So I can see if your plugin is causing some conflict, or it it not related.

    But I want you to see the broken links issue now – so please let me know when I can continue working on my site. ASAP! thanks!

    • This reply was modified 4 years, 11 months ago by Neo3.
    #29449
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #29450
    Neo3
    Pro
    Post count: 35

    What no broken image???? How does this te look for you as it is like this here. Please see attached screenshot.

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    #29452
    Neo3
    Pro
    Post count: 35

    I’ve just checked:
    – signed out from Shop manager account – broken images
    – signed in as Admin – broken images
    – checked from mobile, no login – broken images

    How can you say there are no broken images, when it is all around the website?? Can you please finally take the time to find out why this happens? Please don’t play around with my time!

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