Home › Forums › WordPress Plugins › Hide My WP › Make your plugin compatible with the ARMember plugin and the HelpDesk template?

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  • Author
    Posts
  • June 6, 2018 at 12:11 pm #21999
    king
    Post count: 130

    Hi,

    The developer of the template asks for more details on the problem to solve the problem

    Thank you

    June 7, 2018 at 2:43 am #22005
    Suman M.
    Post count: 12478

    Hi, can you please let us know what specific details?
    The issue can be simply seen with wp-admin renamed – http://support.wpwave.com/wp-content/uploads/2018/05/1.png

    And I think this should be enough for theme developer to trace the error.

    June 20, 2018 at 12:01 am #22234
    king
    Post count: 130

    Hi,

    The theme developer says that the problem does not come from the template
    The theme developer to check

    So where did the problem come from?
    Your plugin or template, should you agree between you?

    The theme developer asks that you install your plugin on your forum
    As you use the same template as me

    The theme developer asks for more details about the problem

    Thank you

    June 21, 2018 at 6:28 am #22253
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 28, 2018 at 9:57 am #22345
    king
    Post count: 130

    Hi,

    So what do we do now? I can not wait anymore
    I have already lost a lot of time
    I will delete the wordpress site permanently, and I will ask for the refund of the plugin as agreed
    I can not keep a plugin that does not work on our site

    Accept to reimburse you

    Thank you

    June 28, 2018 at 5:09 pm #22347
    Suman M.
    Post count: 12478

    Hi, in that case, please apply for the refund via your Envato Panel (as we can’t do much as its related to theme). Thanks!

    June 28, 2018 at 5:31 pm #22348
    king
    Post count: 130

    We made the request I still have not received an answer from you

    Thank you

    June 29, 2018 at 2:40 am #22349
    Suman M.
    Post count: 12478

    Hi, refund could take few days. Please wait few days.

    July 1, 2018 at 6:57 pm #22390
    king
    Post count: 130

    Hi,

    You have not yet accepted the request

    Request sent
    June 28, 2018 (3 days ago)

    Thank you

    July 2, 2018 at 5:22 am #22397
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    July 2, 2018 at 8:34 am #22403
    king
    Post count: 130

    Hello,

    Look, I made a new request 1 second ago

    Thank you

    July 6, 2018 at 6:53 am #22483
    king
    Post count: 130

    ?

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