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  • #24006
    official
    Post count: 8

    Hi, do I have to delete these two plugins (http://prntscr.com/labjiq | http://prntscr.com/labk06) so that your plugin can work properly on my site?

    #24011
    Suman M.
    Post count: 12480

    Hi, you need not delete/deactivate these plugins. But do not enable same feature in more than one plugin. For example, you can deactivate Anti-spam option in HMWP as you already have Cerber Security Antispam & Malware plugin.

    #24030
    official
    Post count: 8

    I don’t know how to set up Nginx Server (SS: http://prntscr.com/lazl1k).

    I have tried to see your tutorial video, but it hasn’t been resolved (SS: http://prntscr.com/lazlf0).

    #24031
    official
    Post count: 8

    System: Debian 9 64-bit
    PHP Version: 7.2

    #24039
    Suman M.
    Post count: 12480

    You’ll need to follow the steps as mentioned in the tutorial – https://support.wpwave.com/videos/setup-hmwp-on-nginx-webserver
    Make sure that the Nginx config file you are editing is correct one (you can ask your hosting provider regarding it), and add HMWP rules within “server{}” block in nginx config file, and restart nginx server.

    If you need professional installation service from us then please check this – http://support.wpwave.com/product/installation-service

    #26186
    official
    Post count: 8

    Hi,

    When I activate this plugin, my website has a problem with the WooCommerce Rental & Bookings System plugin (http://prntscr.com/neaj3g | https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145) .

    The problem is:
    After I click the add to cart button, I will be directed to page 404 (https://prnt.sc/nc8nde). And after I deactivate your plugin, it will be directed to the cart page (http://prntscr.com/neao2h).

    #26187
    official
    Post count: 8

    WooCommerce 3.6.1
    WordPress 5.1.1

    #26192
    Suman M.
    Post count: 12480

    Hi, please do these:

    – disable “Directory List” option in General settings tab
    – disable “Hide PHP Files” option in General settings tab
    – empty out “Ajax URL” field in Permalinks & URLs tab
    – if above doesn’t fix the issue then try disabling IDS option in IDS Firewall tab

    Let us know.

    #26204
    official
    Post count: 8

    Ok, the problem is Firewall, and it’s been directed to the cart. But, why does my website look like this?

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    #26207
    official
    Post count: 8

    And I have configured nginx. But still like that

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    #26209
    Suman M.
    Post count: 12480

    If you are using Nginx server then you’ll need to manually add HMWP rules in nginx config file (within server{} block), and restart Nginx.

    Can you please post here nginx config content after you have added HMWP rules there?

    #26210
    official
    Post count: 8

    Check this

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    #26212
    official
    Post count: 8

    And this

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    #26215
    Suman M.
    Post count: 12480

    You have added HMWP rules in wrong place (within location{} block) in nginx config file. Please remove HMWP rules from there and add it just before the closing braces “}” of server block. After this, restart the nginx server and check the site. Let us know!

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