Home Forums WordPress Plugins Hide My WP reset password 404 error

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  • #30107
    Waleed
    Active
    Post count: 15

    Hi,
    I have the same error described in ticket located in : https://support.wpwave.com/forums/topic/404-error-via-password-reset-link
    but all answers marked as private 🙂
    the login page opens normal.. but when click on forget password link .. it just goes to 404 error page .. because it goes to the official wp reset password although I changed the login url
    ps. I’m using BuddyPress & Youzer plugins

    #30108
    Waleed
    Active
    Post count: 15

    Hi,
    I have another question : dose HMWP works alongside with any other security plugin?
    I have Shield Security installed but I deactivated it waiting your advice.
    Thanks in Advance

    #30109
    Suman M.
    Post count: 12478

    Hi, I clicked on this forgot password link (https://www.screencast.com/t/u1xLGtJXc0) and could see the forgot password form loading correctly (https://www.screencast.com/t/MG36r25Jw). Can you please check and let us know?

    Yes, you can use other security plugin along with HMWP, and it’s recommended for better security. But please do not enable common features between the plugins.

    #30114
    Waleed
    Active
    Post count: 15

    ok, just add any email.. first was redirect user to 404 error page .. but now it redirects me to the same form ( lost password ) ( like just refresh the page )

    #30117
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30120
    Waleed
    Active
    Post count: 15

    yes.. I deactivate ( Hide My WP ) .. and it works
    so, how can I fix this issue?
    there is no feasibility to hide all WP footprint and keep wp-login as it
    Thanks

    • This reply was modified 4 years, 9 months ago by Waleed.
    #30131
    Suman M.
    Post count: 12478

    Hi, we’ll configure HMWP plugin for you. If it still doesn’t work in your site then we’ll make the refund.

    But I can no more login to your website – https://www.screencast.com/t/Vf5cfANOpn4
    Can you please remove this security check for now so that I can login?

    Also, is reset password issue the only issue you were facing, or there are other issue too? Let us know. Thanks!

    #30132
    Waleed
    Active
    Post count: 15

    Hi,
    I removed all security … you can login now to admin dashboard
    HMWP is activated but hide wp-login.php is deactivated
    I wish you can do it
    till now .. just lost password
    Thanks

    • This reply was modified 4 years, 9 months ago by Waleed.
    • This reply was modified 4 years, 9 months ago by Waleed.
    #30139
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30140
    Waleed
    Active
    Post count: 15
    This reply has been marked as private.
    #30146
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #30149
    Waleed
    Active
    Post count: 15
    This reply has been marked as private.
    #30168
    Waleed
    Active
    Post count: 15

    Hi,
    Would you please make a refund
    Thank you for your efforts

    #30176
    Suman M.
    Post count: 12478

    Please apply for the refund via your Envato Panel. Thanks!

    Note: Also mention there the url to this support ticket

    • This reply was modified 4 years, 9 months ago by Suman M..
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