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This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.
Hello, could you confirm the refund request cancellation? Thanks!
Hi, thank you so much. I sent an email and a comment to cancel the refund request. Wish All the best!
Hello there,
We did apply for a refund as you suggested for this case, but your plugin is really meaningful for our project and please if there is any other solution to apply we can give you enough time to detect the source of this issue. I did read in the comments that one of those solutions suggested was to reset the purchase code, could you give it another chance?
Thank you so much for your comprehension and help!Regards
Ok thanks. Is there any advance made?
Hello,
Could you confirm your Dev Team are working on our site backend during those two last hours. Because we’re able to make any change and are getting this message on our sub-directory:
You are using Hide My WP plugin with either empty or invalid Purchase code. Please enter your purchase code or deactivate the plugin. Get it NOW! | Quick guideThanks!
I hope this will not take much more time. Thank you for your comprehension. Thanks!
Hello,
is there any update about our issue?
Regards.
This reply has been marked as private.Well, this is the reason why I am contacting you and this is happening exclusively with your plugin HMWP.
This reply has been marked as private.Hello,
I am still waiting for your answer.
Thanks.
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