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September 22, 2019 at 3:01 am in reply to: Can not access dashboard after disabling HMWP #27666

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September 6, 2019 at 1:27 pm in reply to: Can not access dashboard after disabling HMWP #27456

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I need your help to understand
Indeed there was a .htaccess file in the report wp-admin which posed the problem, it contained following info

<FilesMatch “. * \. (Phtml | php) $”>
Order Allow, Deny
Deny from all
</ FilesMatch>
<FilesMatch “(index) .php $”>
Order Allow, Deny
Allow from all
</ FilesMatch>
He was at the base of the July 2019 incident in various directories and at the root of the site.
Is it the work of a pirate?
How to prevent this problem with HMWP?

September 6, 2019 at 11:41 am in reply to: Can not access dashboard after disabling HMWP #27454

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It’s very kind
According to you, what is it?
Thank you for your help

September 6, 2019 at 10:24 am in reply to: Can not access dashboard after disabling HMWP #27450

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September 6, 2019 at 8:44 am in reply to: Can not access dashboard after disabling HMWP #27444

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Hello
One of the problems came back
– In the area of adminstration when we click on a link, we have a 404 error
– The display of the site is not correct

Very urgent need for your help in solving this problem

August 21, 2019 at 6:55 am in reply to: Can not access dashboard after disabling HMWP #27299

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August 20, 2019 at 10:52 pm in reply to: Can not access dashboard after disabling HMWP #27297

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August 20, 2019 at 8:28 pm in reply to: Can not access dashboard after disabling HMWP #27296

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Hello
We have settled the conflict issues with WOOCOMMERCE
When I perform a new installation of HMWP,

I have a display problem

Thank you in advance for kindly installing me to avoid any problem that would not be appreciated by my client
Thank you for your understanding and your diligence

cordially

July 17, 2019 at 9:33 am in reply to: Can not access dashboard after disabling HMWP #26903

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July 15, 2019 at 8:11 am in reply to: Can not access dashboard after disabling HMWP #26893

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Thank you for your reply
The message: “Hide My WP Security Check: Your site is at risk.” Always displayed at the top of the site’s admin area

July 14, 2019 at 5:27 pm in reply to: Can not access dashboard after disabling HMWP #26881

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July 14, 2019 at 2:48 pm in reply to: Can not access dashboard after disabling HMWP #26874

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July 14, 2019 at 2:25 pm in reply to: Can not access dashboard after disabling HMWP #26873

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Thank you for your reply.
This problem was solved by the provider I requested and who reinstalled HMWP but we had another problem:
When activated WOOCOMMERCE the home page does not load, when disabled, everything becomes normal again.
Can you help us solve this problem so that everything goes back to normal like before the incident
Meci in advance

July 13, 2019 at 8:55 pm in reply to: Can not access dashboard after disabling HMWP #26865

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How can you do almost 4 days without answering the support tickets knowing the very important volume of the buyers of the script with absolute emergencies (blocking of site)?
Frankly, I regretted buying this script that is causing trouble with my client.
I will inform ENVATO and certainly requested the cancellation of my license of my refund

Without your answer after 24 and the previous ticket waiting 72h, I entrusted the job to a wordpress provider (fee).
I AM OUT OF THIS EXPERIENCE VERY DECUED OF YOU

July 13, 2019 at 4:48 pm in reply to: Can not access dashboard after disabling HMWP #26864

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