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Hi Suman,
Thats great thanks, i refund wont be needed.
Il try and contact Jupiter Theme so it can be added in future.
It may be Wordfence Blocking you so i dissabled it for now.
Can you try to log onto the website again and let me know the results?
the hoster has confirmed the ip is not blocked.
Hello Suman, my Hoster has asked for an example IP from you, please use “whats my ip” so they can check. they are unable to whitelist “Nepal”
Suman, i need your IP address so my hosting provider can unblock you.
can you help ?