MaT

[MaT]

Hi,

I have again played around at office some hours today, to find a combination of settings, where no errors will be caused, but not succesfully …

As mentioned no problem at all – some plugins & themes have conflicts in some combination

I have insert the refund request to Envato & got an email that it is forward to you for reconfirm

Thanks & regards

[MaT]

Hi thanks for reply.

But sorry that i must ask you, if you have read my post and explanations above ?
I don’t think so ….

A short summary of last post:

1.)
with “medium privacy more compatibility” settings

correct the error from Avada is not there in logs

BUT

2.)
without “Customized htaccess” setting applied (what i have done, after your login/try to resolve) – front-end has 500 errors at language changes as well in 2nd language – because HMWP makes wrong storage/changes to .htaccess

this WPML conflict with HMWP was reported to you at 12. June – since this time, no resolve

3.)
with this setting applied, what i must do – without, page is not usable -> the error logs are full again

4.)
isitwp.com detect not only wordpress also the other plugins, because with the “medium privacy more compatibility” settings, they are not hidden in source code

And with this i would like to also remind you about the still open issue/bug with Avada/wpml too – http://support.wpwave.com/forums/topic/avada-does-not-save-with-admin-wp-changed

this is open since 19. March

Please tell me, if you could resolve this problems/conflicts of HMWP & Avada + WMPL
—- if not, it’s ok for me,
we will do an refund via Envato & for me it’s done

i will also give no bad reviews about HMWP – but in the meantime it has taken me to much time with the bugs & conflicts with HMWP in use

Thanks

• This reply was modified 6 years, 5 months ago by MaT.

[MaT]

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[MaT]

i think there is general problem – i have the same with https://www.isitwp.com, that it detects wordpress & further plugins too within a second

[MaT]

pls don’t understand me wrong –

i really like your plugin

– this was a reason why i bought it – but the main reason was, to save my time – what is at the moment definitely not.

HMWP is not 100% compatible with Avada & WMPL, if this would be – i would have no problems and errors.
I use now avada & wpml for years – as well wordpress much longer
as mentioned before approximately 3 months, there was no big issue with HMWP together

Only because other customers don’t claim or they think with a nice front-end is everything perfect, this is no proof or similar that everything is fine

I was also thinking in my beginnings with wordpress, if there are no error messages in in front-end & admin-cp – everything is perfect – but it isn’t

Only if there is nothinng in error logs, no errors in source codes as well in script consoles – then it is perfect

Most wordpress user don’t have access to this or don’t know how it works or are happy that there is a nice homepage without any knowledge of php, java, html, …..

I have extended your ftp-login to the logfiles of this website – the logfiles are considering security reasons outside of web accessible folders

you find it now inside your base folders after ftp-login, there are error logs & access logs for you to look inside
-> “logs”

i hope that you find something – i want to use your plugin, but only if everything is working and i don’t must invest hours every month for searching errors …

• This reply was modified 6 years, 5 months ago by MaT.
• This reply was modified 6 years, 5 months ago by MaT.
• This reply was modified 6 years, 5 months ago by MaT.

[MaT]

Ok it does not work at login slug is a clear answer … as mentioned, this is important for security, but you don’t accept this …

For Avada, as written many times, the error logs are full when the hmwp settings are applied ….

The errors what I have posted in private reply, are from the server error logs, and after some time the page performance goes nearly to zero, because at every click happens a error reg. conflicts between avada & hmwp plugin

That it looks ok at front end is here not enough when the performance will be killed and the server logs are full of errors …….

It seems that your plugin is not compatible anymore with Avada & WPML since approximately 3 months …
Before most problems not exist but since this time, it is not usable anymore & does not offer anymore what it should do …. Here also with the effect that word press does not get hidden what should be main function

[MaT]

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[MaT]

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[MaT]

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[MaT]

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[MaT]

I hope that the problems will be resolved now

The plugin is not usable for me/makes no sense and not as i have bought it at envato if there are still problems with every update of the most sold theme avada & WPML which is also a perfect plugin

and i find here also similar topics, where other users have similar or same problems

big bug is also the not working login slug

if you cannot resolve the problems, it’s ok, then it was a test – tell me – we will cxl it here – accept the refund at envato and its done for me
i don’t have the time to work always hours that my site is working with problems caused by HMWP plugin

i need a resolve that no problems will be caused anymore – i only use very good developed plugins & the most sold theme at envato, which have all the time bug fixes and more

thanks

• This reply was modified 6 years, 5 months ago by MaT.
• This reply was modified 6 years, 5 months ago by MaT.
• This reply was modified 6 years, 5 months ago by MaT.

[MaT]

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[MaT]

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[MaT]

Hi,

sorry but this is not correct, that there is something with my server itself

The problem what i reported at my first post, is caused by wordpress and one of the pluings in use, which are not working correct together anymore, since last updates of wordpress und some plugins
I cannot say at the moment which one or maybe wp bug – it could be also wpml – i have given now everything to them

the broken page and all 500 error, since yesterday afternoon – blocked wp login, error in wp-admin, happened because you have disabled the hmwp plugin and not corrected/deleted the hmwp related rules in .htaccess file – i have done this now manual after check of all databases and files …

Please take care about something like this ……. as well please don’t post urls to my page public (both urls are also working now again perfect after my above mentioned fixes) – pls set your post as private reply with this inside – thanks

I will let you know when i found out more

[MaT]

admin panel is also broken – 500 Internal Server Error too

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