NWS-NGO

[NWS-NGO]

Hi, As I said, that would change our SEO settings, which is unacceptable.

I have changed the post query field as our IT department suggested, and it works. Sadly, both your and Thrive support has left us very disappointed.

Thank you and kind regards.

[NWS-NGO]

This is what they say:

**
Our developer asked us to send you the following message:
“We are sorry for the back and forth, but if we want the plugins to work we have to work together side by side.
Basically, when the URL for the shortcode is generated we are not hard-coding anything, we are just taking the permalink for that specific post. ( This is to be sent to the plugin developers ).
If the user prefers to stop sending messages from us to them, this is my email -dragos.petcu@bitstone.eu– and the hide my wp developers can contact me directly regarding this issue.
After we will make contact and solve the problem, we will let the user know on the ticket that he opened.
Again, we are sorry for all the discomfort that we caused but, these plugin conflicts are difficult problems that could take a little bit longer to get fixed.”

Hopefully, if you pass this info along, the two developers can work on this issue.
**

Can you please advice?

[NWS-NGO]

Here it is:

“Hello, please send this to their it department
The way Thrive Leads is generating the urls for editing shortcodes is the following:
-we take the permalink from the post ( the shortcode in this case ) with get_permalink() and add our own query args -> tve=true, _key and r ( a unique id )
-for the shortcode edit link we are not using plugins_url or plugin_dir_path
-also, before the final format of the url, we are also applying the “preview_post_link”. So my suggestion would be to try and access this filter or some filter / hook from the get_permalink function to change the url based on the Hide My WP plugin specification
If you have any other question, I will be happy to help you, so that we can make our plugins compatible.”

I do not understand a single thing of it – could you advice how should we proceed?

[NWS-NGO]

Hi,

Our IT team investigated the problem and found the solution. I have sent it to the Thrive Leads developers.

The problem is Thrive Leads plugin generating form URL-s as well as referrals to CSS files that ignore Hide My WP settings.

By changing the value of the “post query” field in the HMWP plugin settings page to any other than the default “p”, the link to the Thrive Leads form editing page does not update accordingly and leaves the “p” parameter hardwired in the URL.

Similarly, the “inc.css” file receives the old URL and ignores hide my wp setting. As a result, browser cannot locate the file.

We suspect that Thrive Leads uses hard-coded URL-s instead of using the default WordPress function to generate links [ plugins_url() or plugin_dir_path() ]

Example:
“domain.com/?post_type=tve_lead_shortcode&p=184240&tve=true&_key=5&r=5a16bb745130e”
Instead of
“domain.com/?post_type=tve_lead_shortcode&entry_id=184240&tve=true&_key=5&r=5a16bb745130e”

[NWS-NGO]

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[NWS-NGO]

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[NWS-NGO]

Hi! Could you please privately post the updated htaccess so that I can forward it to our IT department? This is a live website, so please be extremely careful and do not apply any changes on your own. Thank you!

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