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Viewing 15 posts - 1 through 15 (of 15 total)
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  • in reply to: Website Broken #7895
    sunofkan
    Pro
    Post count: 42

    The website was reset to normal so I tried HMWP Medium Privacy again and the error I received is, “HMWP guesses it broke your site. If it doesn’t ignore this messsage otherwise read this FAQ to solve the problem or revert settings to default.”

    Over the course of several days of going back and forth to fix this 444 file permissions ‘issue’ that has already addressed and corrected many times, there has been absolutely no progress on creating compatibility by HMWP support between my site and the plugin.

    The plugin is obviously accessing and editing htaccess files enough to mess the website up every time I try to use HMWP. This means that the htaccess file is properly configured on a my website so that the plugin can make changes (which of course always breaks my website when I try to use it again).

    I need this plugin to work ASAP or I will ask for a refund and find another security plugin.

    in reply to: Website Broken #7894
    sunofkan
    Pro
    Post count: 42
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    in reply to: Website Broken #7893
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7887
    sunofkan
    Pro
    Post count: 42

    Thank you for your help. The 444 htaccess permission issue is resolved as far as I can see within my files. However, the website is broken again after I set HMWP to medium privacy per your suggestion. Can you please help? Thank you, Suman.

    in reply to: Website Broken #7874
    sunofkan
    Pro
    Post count: 42

    Hi Suman,

    Can you please answer my previous questions:
    1) Do you think the site has been infected with something that resets all the files to ‘444’ permissions?
    2) Should I also install the Sucuri Security plugin to try to get rid of the intrusion?
    3) I would like to install Wordfence because it has some features that your plugin does not have. Is it compatible with HMWP and can I install it without my website breaking again?

    I have tried ‘medium privacy more compatibility” scheme and the website is still broken. Can you please help?

    Thank you.

    in reply to: Website Broken #7862
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7859
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7858
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7857
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7854
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: PHP Fatal error: Out of memory #7845
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7844
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7817
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: Website Broken #7807
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
    in reply to: PHP Fatal error: Out of memory #7802
    sunofkan
    Pro
    Post count: 42
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 15 total)